General Manager - Woodspring Suites

Common Oaks Lodging, a distinguished division of Concord Hospitality, is currently expanding its team, seeking dynamic and experienced hotel leaders to join their Woodspring Suites by Choice Hotels properties nationwide. Concord Hospitality is a well-respected hospitality management company known for its commitment to quality service, integrity, community involvement, profitability, and fun—a core set of values that create an empowering workplace culture. As a part of this reputable company, Common Oaks Lodging aligns with these foundational principles to deliver an exceptional lodging experience for guests and a supportive, engaging work environment for associates.

Woodspring Suites by Choice Hotels is a leading extended-stay hotel brand known for offering comfortable and affordable accommodations with home-like amenities, appealing especially to business travelers and long-term guests. The expansion of Woodspring Suites’ footprint across various national locations offers exceptional career opportunities for hotel leaders eager to make an impact. The role of the hotel leader here is strategic and multifaceted, focusing not only on day-to-day operational excellence but also on driving the overall property performance, accelerating revenue growth, and enhancing the brand culture.

This leadership position demands a forward-thinking individual who will oversee the comprehensive management of property operations, ensuring cleanliness, appropriate staffing, and adherence to property standards while maintaining a high standard of guest and associate experience. The ideal candidate will be adept at analyzing financial and operational performance metrics, utilizing these insights to influence business decisions and optimize profitability. In addition, they will be responsible for implementing service programs that meet rigorous brand standards, leveraging market knowledge and property assets to boost revenue through strategic sales, and enhancing the use of amenities.

Another critical aspect of this role is the consolidation of period-end reports and the assessment of revenue management data, which supports informed pricing and performance strategies. The hotel leader will serve as the linchpin for performance management, fostering associate development, delivering targeted training, and nurturing a positive workplace culture. They will provide real-time coaching and feedback to both peers and associates to promote continual service and operational improvements. Training initiatives like the “Service So Memorable Quarterly Recharges” program demonstrate the company's commitment to ongoing associate development and brand reinforcement.

Driving guest satisfaction and continuous improvement is paramount. The hotel leader will monitor guest satisfaction scores (GSS) and actively work toward elevating these through thoughtful, data-driven initiatives. Managing the budget by controlling labor and related costs also falls under this role, ensuring the property meets its financial targets and profitability goals. Communication with ownership and senior leadership through detailed performance reports and business reviews ensures transparency and alignment with organizational strategies.

Concord Hospitality values leadership professionals who excel in fast-paced, dynamic settings and possess proven capabilities in building and leading high-performance teams. Preference is given to candidates with over three years of hotel management experience, especially within extended-stay environments, and a working knowledge of Revenue Management and Choice Advantage Property Management Systems (PMS). Strong leadership, communication, and organizational skills are essential to succeed in this role.

This full-time position offers a competitive salary ranging from $59,000 to $65,000 annually and includes eligibility for performance-based bonuses contingent upon meeting business objectives. Beyond compensation, employees benefit from an attractive, comprehensive package comprising medical, dental, vision, life, and disability insurance; a 401(k) plan with company match; tuition assistance; and extensive training and career development opportunities. The company culture emphasizes inclusivity and personal growth, inviting candidates to join a team that celebrates success in a supportive and engaging environment.