Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
401(k)
401(k) matching
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Paid training
Vision Insurance
Performance bonus
Job Description
Papa Johns is a well-established international pizza delivery and takeout restaurant franchise recognized for its commitment to quality ingredients and excellent customer service. With thousands of locations across the globe, Papa Johns has built a strong reputation in the fast-food industry by delivering high-quality products and providing outstanding dining experiences. The company’s mission involves not only serving delicious pizza but also fostering a positive and nurturing work environment where employees can develop valuable business and leadership skills. Papa Johns emphasizes promotion from within, illustrating a strong commitment to employee growth and career advancement opportunities.
The role of General Manager at Papa Johns is a franchise position that comes with significant responsibilities to oversee all aspects of restaurant operations. The General Manager is instrumental in ensuring the franchise delivers on its promise of quality products and outstanding customer service while simultaneously working towards increasing profitability. In this position, the manager is responsible for implementing company policies, maintaining compliance with federal, state, and local laws, and using ethical business practices to build and maintain brand loyalty. They also lead the recruitment, training, and development of a customer-focused team, fostering a dynamic and fun workplace atmosphere. This is an in-person role that requires a self-sufficient leader with great decision-making skills who can instill pride and accountability among team members.
This position offers competitive benefits including flexible hours, performance-based bonus pay, food discounts, and multiple insurance options such as health, dental, and vision coverage. The General Manager also enjoys the opportunity for advancement, as 89% of promotions come from within the company, making this an excellent opportunity for career growth. Working as a General Manager at Papa Johns means not only managing profit goals and operational systems but also engaging with customers and team members to continuously improve the overall restaurant experience. If you are committed to leadership, operational excellence, and customer satisfaction, this role offers a rewarding chance to lead a high-performing team in a thriving franchise business environment.
The role of General Manager at Papa Johns is a franchise position that comes with significant responsibilities to oversee all aspects of restaurant operations. The General Manager is instrumental in ensuring the franchise delivers on its promise of quality products and outstanding customer service while simultaneously working towards increasing profitability. In this position, the manager is responsible for implementing company policies, maintaining compliance with federal, state, and local laws, and using ethical business practices to build and maintain brand loyalty. They also lead the recruitment, training, and development of a customer-focused team, fostering a dynamic and fun workplace atmosphere. This is an in-person role that requires a self-sufficient leader with great decision-making skills who can instill pride and accountability among team members.
This position offers competitive benefits including flexible hours, performance-based bonus pay, food discounts, and multiple insurance options such as health, dental, and vision coverage. The General Manager also enjoys the opportunity for advancement, as 89% of promotions come from within the company, making this an excellent opportunity for career growth. Working as a General Manager at Papa Johns means not only managing profit goals and operational systems but also engaging with customers and team members to continuously improve the overall restaurant experience. If you are committed to leadership, operational excellence, and customer satisfaction, this role offers a rewarding chance to lead a high-performing team in a thriving franchise business environment.
Job Requirements
- High school diploma or equivalent
- prior experience in restaurant management preferred
- ability to work flexible hours including evenings and weekends
- strong leadership and organizational skills
- excellent customer service orientation
- ability to comply with all company policies and legal regulations
- physical ability to perform restaurant duties as needed
Job Qualifications
- Self-sufficient leader
- great decision-making skills
- ability to instill pride and accountability in team members
- previous management experience preferred
- strong communication and interpersonal skills
- knowledge of restaurant operations and customer service best practices
- ability to handle multiple priorities in a fast-paced environment
Job Duties
- Manage operations
- perform all company policies, procedures, programs, and systems
- follow all federal, state, and local laws
- use ethical business practices
- build a system of quality with team members
- respond to all customer concerns and issues
- request customer and team member feedback
- improve restaurant operations
- build brand loyalty
- recruit customer-focused team members
- maintain adequate staffing levels according to projected sales
- train team members to exceed customer expectations
- build an atmosphere of teamwork, energy, and fun
- manage profit goals
- ensure food, labor and other controllable costs stay within budget
- correct deviations by using the PROFIT System
- manage the company's assets by keeping the restaurant clean
- equip restaurant and maintain all equipment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
