Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Paid holidays
Job Description
The hiring company is a prominent restaurant known for its commitment to delivering exceptional dining experiences. With a focus on quality food, excellent customer service, and a welcoming atmosphere, this restaurant prides itself on maintaining high operational standards and fostering a positive workplace culture. As a leader in the hospitality industry, the restaurant continually strives to meet and exceed customer expectations through diligent management, rigorous staff training, and adherence to food safety and cleanliness protocols. The establishment offers a dynamic and fast-paced work environment where team collaboration and leadership are essential for success.
The role being offered is that of a General Manager for the restaurant. This position is pivotal, as no single individual has a greater impact on the overall performance and success of the restaurant. The General Manager leads the entire restaurant operation, working closely with assistant managers, shift managers, and crew members to ensure that all facets of the business run smoothly and effectively. Responsibilities include meeting company goals related to food quality, safety standards, staff management, cleanliness, customer service, cost control, and facility maintenance.
The General Manager sets the tone for the restaurant's culture and attitude, fostering an environment where high standards are maintained consistently. This leadership position involves directing subordinate staff, recruiting and retaining talent, resolving customer concerns, and ensuring that the restaurant opens and closes on time each day. Administrative duties such as scheduling, inventory management, food safety checks, and maintenance requests are also key components of the role.
Beyond daily operational management, the General Manager plays a crucial part in employee development and training, using company procedures to enhance crew skills and promote leadership within the team. They oversee quality control by monitoring customer feedback and crew performance and focus on enhancing service efficiency and courtesy. Cleanliness and safety compliance are prioritized to maintain a safe, welcoming environment for both staff and guests.
Fiscal responsibilities include inventory monitoring, cash and supply security, and adherence to company policies on discounts and promotions. The General Manager also ensures that financial processes such as bank deposits are managed accurately and timely.
This role requires a dedicated, adaptable leader with strong problem-solving skills and a hands-on approach to management. The ideal candidate will have proven experience in supervisory roles within the restaurant or hospitality industry and possess the communication and computer skills necessary to excel in this position. A high school diploma or equivalent, a valid driver’s license, and the ability to drive a vehicle are essential requirements. This is a full-time position that offers the chance to make a significant impact in a well-established restaurant setting while leading a committed team to success.
The role being offered is that of a General Manager for the restaurant. This position is pivotal, as no single individual has a greater impact on the overall performance and success of the restaurant. The General Manager leads the entire restaurant operation, working closely with assistant managers, shift managers, and crew members to ensure that all facets of the business run smoothly and effectively. Responsibilities include meeting company goals related to food quality, safety standards, staff management, cleanliness, customer service, cost control, and facility maintenance.
The General Manager sets the tone for the restaurant's culture and attitude, fostering an environment where high standards are maintained consistently. This leadership position involves directing subordinate staff, recruiting and retaining talent, resolving customer concerns, and ensuring that the restaurant opens and closes on time each day. Administrative duties such as scheduling, inventory management, food safety checks, and maintenance requests are also key components of the role.
Beyond daily operational management, the General Manager plays a crucial part in employee development and training, using company procedures to enhance crew skills and promote leadership within the team. They oversee quality control by monitoring customer feedback and crew performance and focus on enhancing service efficiency and courtesy. Cleanliness and safety compliance are prioritized to maintain a safe, welcoming environment for both staff and guests.
Fiscal responsibilities include inventory monitoring, cash and supply security, and adherence to company policies on discounts and promotions. The General Manager also ensures that financial processes such as bank deposits are managed accurately and timely.
This role requires a dedicated, adaptable leader with strong problem-solving skills and a hands-on approach to management. The ideal candidate will have proven experience in supervisory roles within the restaurant or hospitality industry and possess the communication and computer skills necessary to excel in this position. A high school diploma or equivalent, a valid driver’s license, and the ability to drive a vehicle are essential requirements. This is a full-time position that offers the chance to make a significant impact in a well-established restaurant setting while leading a committed team to success.
Job Requirements
- High school diploma or G.E.D.
- Managerial, supervisory, leadership, and customer service experience
- Ability to read, analyze, create and interpret general business memos and documents
- Excellent written, verbal and group communication skills
- Ability to add, subtract, divide and use fractions, percentages, ratios, and convert units of measurement
- Strong problem solving and decision-making skills
- Ability to make good decisions and adapt to changing situations
- Good computer skills including being proficient in Word and Excel
- Ability to learn and use other software as required
- Driver's license, a good driving record, and have access to a vehicle
- Must be 21 years or older
Job Qualifications
- Ability to read, analyze, create and interpret general business memos and documents
- Excellent written, verbal and group communication skills
- Ability to add, subtract, divide and use fractions, percentages, ratios, and convert units of measurement
- Strong problem solving and decision-making skills
- Ability to make good decisions and adapt to changing situations
- Good computer skills including being proficient in Word and Excel
- Ability to learn and use other software as required
- Managerial, supervisory, leadership, and customer service experience
- High school diploma or G.E.D.
- Driver's license, a good driving record, and have access to a vehicle
- Must be 21 years or older
Job Duties
- Manage the activities and employees of a specific restaurant
- Direct all the members of subordinate staff and hold them accountable
- Recruit, interview, hire, promote, discipline, and terminate crew members and shift managers in accordance with company policies and procedures
- Supervise and help prepare food that meets or exceeds brand standards
- Resolve complaints from customers and report issues or incidents to supervisors
- Ensure the restaurant is opened and closed on time
- Maintain a clean restaurant that meets or exceeds company standards
- Ensure the restaurant is following proper cash procedures as outlined in the handbook
- Foster a safe working environment that complies with company policies, any applicable laws, and common sense
- Perform admin duties including building employee schedules, making food orders, counting inventory, performing food safety checks, entering maintenance requests, and others
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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