General Manager - WakeMed

Panera Bread is a renowned bakery-cafe chain recognized nationwide for delivering high-quality, freshly baked goods along with delicious coffee and meals to communities everywhere. As a leader in the fast-casual dining sector, Panera focuses on providing an exceptional guest experience through wholesome, freshly made food. The establishment prides itself on fostering a warm and welcoming culture where employees are valued, supported, and encouraged to grow. With numerous locations across the United States and Canada, Panera has established a strong reputation for quality, community involvement, and innovation in the food service industry. Employees at Panera benefit from competitive pay, comprehensive benefits, and ample career advancement opportunities within a collaborative and inclusive work environment.

This exciting opportunity is for a General Manager position at Panera, where you will play a pivotal role in leading a high-performing bakery-cafe team toward operational excellence and delivering the warm and inviting Panera experience to every guest. As General Manager, you will take full accountability for daily bakery-cafe operations, ensuring smooth and efficient management from staffing to financial controls. This leadership position demands strategic thinking and decisive action to create an environment where team members feel motivated, energized, and supported while meeting and exceeding business goals. You will be responsible for hiring, onboarding, and training team members, along with driving performance management and fostering career development to build a capable, engaged workforce.

Your role as General Manager entails overseeing all aspects of the bakery-cafe's operations including maintaining quality and safety standards that comply with company policies and legal regulations. You will implement operational procedures and guide your team in embracing Panera's Guiding Values and Behaviors to promote a culture of warmth, belonging, growth, and trust. Ensuring exceptional guest service standards and sustaining long-term customer relationships are key priorities. Managing the bakery-cafe’s costs, budgeting, and inventory control will also fall under your responsibilities to maximize profitability and operational efficiency.

Panera offers competitive pay with eligibility for quarterly bonuses, free on-shift meals and unlimited fountain beverages, paid vacation, sick time and holidays, medical/dental/vision/life/pet insurance plans, a 401(k) with a company match, tuition discounts, team member perks and rewards, plus access to a team member assistance program. This role is ideal for a dynamic, motivated individual with a passion for people leadership and an ability to thrive in a fast-paced, customer-focused environment. By joining Panera as a General Manager, you will be part of a supportive community dedicated to making every shift meaningful and every guest interaction memorable.