General Manager, W Minneapolis - The Foshay

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to quality service, innovative brand portfolio, and unparalleled guest experiences. As one of the world's largest hotel companies, Marriott operates a wide array of properties including luxury, full-service, and limited-service hotels across diverse markets worldwide. Marriott International takes pride in fostering a culture of inclusion and diversity, emphasizing equal opportunity employment, and creating environments where associates from all backgrounds can thrive. The company’s dedication extends beyond its guests to its employees, offering comprehensive benefits and professional development opportunities to empower their workforce and drive excellence.

This role is for a General Manager position within the Marriott family, positioned to lead a property's strategic, financial, and operational functions. The General Manager serves as the primary strategic business leader responsible for all aspects of the hotel’s operations, including guest satisfaction, employee engagement, sales and revenue growth, and ensuring a strong return on investment to both Marriott International and property ownership. This executive leader is accountable for aligning the property’s goals with Marriott's broader strategic plans and ensuring the hotel delivers on its promise of quality, service, and brand reputation.

In this pivotal role, the General Manager will oversee and verify the implementation of service strategies aimed at maximizing guest satisfaction, profitability, and market share. They will lead the property leadership team by setting clear expectations, fostering professional development, and holding team members accountable for achieving business objectives. A key aspect of this role involves leveraging sales engines and proactively engaging in business development activities to sustain demand and revenue growth.

Moreover, the General Manager acts as the liaison between Marriott International and property ownership, maintaining strong relationships through transparent communication, consistent performance reporting, and strategic solutions that align with both owner and brand interests. The role also requires active participation in the local community, building relationships with local officials, businesses, and customers to further enhance the property's market presence.

The General Manager is responsible for comprehensive business strategy development and execution, staying abreast of industry trends, competition, and new business opportunities. This involves crafting detailed business plans that integrate Marriott’s global strategic objectives with actionable plans that directly influence property results. This leader is expected to take calculated risks and encourage innovation to stay ahead in a competitive market.

Sales and marketing leadership is critical, working closely with internal teams to develop revenue-generating strategies, identify new business leads, and align sales efforts with brand goals. Talent management also falls under this role, focusing on creating a high-performance executive committee, supporting employee development, succession planning, and fostering an environment of open communication and engagement.

The General Manager utilizes business information and analytics to guide decision-making, addressing market changes promptly, managing budgets, and steering the property towards financial targets. Labor relations are managed with fairness and respect, ensuring the right marketplace compensation and celebrating employee successes.

Revenue management responsibilities include collaborating with relevant teams to establish pricing strategies, demand forecasting, and maximizing yield across different customer segments, all aligned with the property’s positioning in the local market.

Additionally, the General Manager ensures compliance with Marriott’s brand standards, legal, safety, and operational policies through regular audits and inspections, guaranteeing the property is well-maintained, safe, and exceeding guest expectations.

Joining Marriott International means becoming part of a global community dedicated to excellence, creativity, and the relentless pursuit of quality that enriches guests' and employees' lives. This role offers an exciting opportunity to lead a dynamic team, deliver a superior guest experience, and drive business success in a world-class hospitality environment.