General Manager - Virginia Beach, VA

Norfolk, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

competitive pay

quarterly bonuses

free on-shift meals

Unlimited fountain beverages

Paid vacation

Paid sick time

Paid holidays

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Pet insurance

401(k) with match

career advancement

leadership development opportunities

tuition discounts

Perks and rewards

Team Member Assistance Program

Job Description

Panera Bread is a renowned bakery-cafe chain known for its warm and welcoming atmosphere, delicious freshly baked bread, and commitment to quality food and excellent customer service. As a leader in the fast-casual dining industry, Panera focuses on providing a community-oriented environment where guests can enjoy nutritious, high-quality meals made from clean ingredients. The company is celebrated for its culture of support, growth, and leadership development. Panera values its team members and offers them a wide range of benefits, including competitive pay, quarterly bonuses, free on-shift meals, paid vacation, medical insurance, and career advancement opportunities.

As a General Manager at Panera, you will play an essential role in leading a high-performing team and driving the success of the neighborhood bakery-cafe. This role requires full ownership of daily operations, with a focus on strategic decision-making to create a workplace where staff thrive, guests feel the Panera warmth, and every shift is a celebration of quality and service. The General Manager will oversee all staffing needs, from hiring to training, while inspiring and engaging the team to deliver exceptional guest experiences. By ensuring adherence to operational procedures and company standards, you will be the key to maintaining the exceptional reputation Panera enjoys. This position is perfect for a dynamic, motivated individual who thrives in a fast-paced environment and is passionate about fostering team development and delivering memorable dining experiences.

Job Requirements

Minimum age: 18 years
3+ years of restaurant General Manager experience preferred
ServSafe certification or ability to achieve
Ability to lift, carry, push, or pull objects 25 pounds
Capability to stand and walk for up to 6 hours
Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment
Flexible hours including nights and weekends in a fast-paced environment with shifting priorities
Any job offer for this position is conditional upon the results of a background check

Job Qualifications

Minimum age: 18 years
3+ years of restaurant General Manager experience preferred
ServSafe certification or ability to achieve
Proven ability to drive positive results through strong business acumen
Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment
Ability to lift, carry, push, or pull objects 25 pounds
Capability to stand and walk for up to 6 hours
Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment
Be an ambassador of our guiding values and behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others

Job Duties

Own all aspects of leading the bakery-cafe team including planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning
Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team
Manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met
Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera’s Guiding Values and Behaviors
Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives
Make sure every guest is delighted by the quality of our food, service, and staff
Build engaging relationships that lead to long-term, loyal guests
Ensure team members follow company policies and procedures and comply with all federal, state and local regulations
Responsible for maintaining a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards
Responsible for maintaining the bakery-cafe’s overall costs and inventory
Help build our culture of warmth, belonging, growth, and trust