Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $90,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Bonus opportunities
Professional Development
Job Description
Tender Greens is a renowned fast-casual restaurant chain known for its commitment to high-quality, fresh food and exceptional guest experiences. With a focus on sustainable sourcing and community-oriented practices, Tender Greens has cultivated a strong reputation in the restaurant industry as a leader in innovative dining. As a hospitality-driven company, it emphasizes creating an inviting atmosphere for guests while upholding rigorous standards in food quality, cleanliness, and service. With multiple locations spanning various regions, the company is dedicated to continuous growth and maintaining a culture of excellence and teamwork among its staff. The brand is committed to nurturing leadership within its teams and offers opportunities for personal and professional development. Working at Tender Greens means being part of a dynamic, fast-paced environment where passion for food and hospitality are key drivers of success.
The General Manager role at Tender Greens is a pivotal leadership position responsible for the overall financial performance and daily operations of the restaurant. The General Manager ensures that all brand standards and operating procedures are strictly followed, delivering an exceptional guest experience that consistently exceeds expectations. This role demands a hands-on leadership approach where the General Manager actively guides, motivates, and supports team members and managers to foster a positive, productive work environment. Responsibilities include managing team relations, overseeing recruitment and training processes, controlling payroll and operating expenses, and ensuring compliance with health and safety regulations.
Financial acumen is crucial in this position, as the General Manager is tasked with maintaining and growing sales while optimizing costs through effective labor scheduling, inventory management, and waste control. They closely monitor and analyze profit and loss statements and take corrective action to enhance restaurant profitability. Operational excellence is emphasized through the strict adherence to sanitation procedures, safety protocols, and quality standards. The General Manager also plays a vital role in communication, conducting regular staff meetings to keep the team informed about company updates, operational changes, and training opportunities.
In addition, the General Manager ensures the smooth execution of catering orders, manages point-of-sale system operations, and addresses any guest concerns promptly and satisfactorily. This role requires a commitment to continuous improvement, both personally and for the team, as well as the ability to adapt to a flexible work schedule that may include nights and weekends. With a salary range of $75,000 to $90,000 annually plus bonus opportunities, the position offers a rewarding career path for individuals passionate about restaurant management and guest service excellence.
The General Manager role at Tender Greens is a pivotal leadership position responsible for the overall financial performance and daily operations of the restaurant. The General Manager ensures that all brand standards and operating procedures are strictly followed, delivering an exceptional guest experience that consistently exceeds expectations. This role demands a hands-on leadership approach where the General Manager actively guides, motivates, and supports team members and managers to foster a positive, productive work environment. Responsibilities include managing team relations, overseeing recruitment and training processes, controlling payroll and operating expenses, and ensuring compliance with health and safety regulations.
Financial acumen is crucial in this position, as the General Manager is tasked with maintaining and growing sales while optimizing costs through effective labor scheduling, inventory management, and waste control. They closely monitor and analyze profit and loss statements and take corrective action to enhance restaurant profitability. Operational excellence is emphasized through the strict adherence to sanitation procedures, safety protocols, and quality standards. The General Manager also plays a vital role in communication, conducting regular staff meetings to keep the team informed about company updates, operational changes, and training opportunities.
In addition, the General Manager ensures the smooth execution of catering orders, manages point-of-sale system operations, and addresses any guest concerns promptly and satisfactorily. This role requires a commitment to continuous improvement, both personally and for the team, as well as the ability to adapt to a flexible work schedule that may include nights and weekends. With a salary range of $75,000 to $90,000 annually plus bonus opportunities, the position offers a rewarding career path for individuals passionate about restaurant management and guest service excellence.
Job Requirements
- Bachelor's or associate's degree in hospitality, restaurant management, culinary arts, or equivalent education and work experience
- Minimum of 3 years' experience as a general manager in a fast-paced, full-service restaurant
- Proven ability to hire, train, and develop team members
- Strong leadership and communication skills
- Passion for the restaurant industry
- Ability to analyze financial data and manage budgets
- Proficient in MS Office and Google Docs
- Current Food Safety Manager certification
- Ability to work flexible schedule including nights and weekends
- Ability to lift up to 50 lbs regularly
- Ability to stand and walk for long periods
- Ability to work in hot kitchen environments
- Excellent sight, speech, and hearing abilities
- Physical capability to perform repetitive motions such as bending, kneeling, stooping, twisting, and reaching
Job Qualifications
- Bachelor's or associate's degree in hospitality, restaurant management, culinary arts, or equivalent education and work experience
- Minimum of 3 years' experience as a general manager in a fast-paced, full-service restaurant
- Proven ability to hire, train, and develop team members
- Strong leadership skills with the ability to motivate and manage teams
- Excellent communication skills, both written and verbal
- Proficiency in MS Office and Google Docs
- Passion for the restaurant industry and commitment to continuous development
- Current Food Safety Manager certification
- Customer service focused and solution-oriented
- Ability to analyze financial reports such as profit and loss statements, food costs, inventory, and labor planning
Job Duties
- Manage daily operations ensuring brand standard operating procedures are upheld
- Lead and motivate team members and managers fostering a positive work environment
- Oversee team member relations including coaching, mentoring, and disciplinary actions
- Maintain staffing levels through recruitment, hiring, and scheduling
- Manage financial performance including sales, expenses, payroll, and profit and loss analysis
- Ensure compliance with health, safety, and sanitation standards
- Conduct regular team meetings and training sessions to communicate updates and improve performance
- Oversee catering operations and Point of Sale system management
- Address and resolve guest complaints to ensure satisfaction
- Maintain facility standards and enforce safety protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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