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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $51,700.00 - $77,300.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Employee Discounts
Career development opportunities
Job Description
Petco Animal Supplies, Inc. is a leading pet specialty retailer known as "where the pets go" for everything they need to live their best lives. With over 60 years of experience in the industry, Petco has built a strong reputation for offering a wide range of products and expert services that cater to the needs of pets and pet parents. The company operates more than 1,500 stores across the United States, Mexico, and Puerto Rico, alongside over 250 Vetco Total Care hospitals and numerous preventive care clinics. Petco's mission centers around improving the lives of pets and people by fostering... Show More
Job Requirements
- 3+ years of management experience
- Retail leadership preferred
- Strong leadership and coaching skills
- Solid business and operational knowledge
- Excellent communication skills
- Passion for pets and customer service
- High school diploma or GED preferred
- Ability to safely lift and move items weighing up to 50 pounds
- Ability to work flexible hours including evenings, weekends, and holidays
- Ability to engage regularly with customers and work on the sales floor
- Willingness to travel occasionally for training and community events
Job Qualifications
- 3+ years of management experience, retail leadership preferred
- Strong people leadership, coaching, and talent development skills
- Solid business, financial, and operational acumen
- Excellent communication, problem-solving, and organizational abilities
- A genuine passion for pets and customer service
- High school diploma or GED preferred
- Completion of Petco leadership development programs may be required for internal candidates
Job Duties
- Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met
- Create an environment where pets and pet parents feel welcomed, supported, and cared for
- Lead with integrity, transparency, and an unwavering commitment to doing what’s right for pets
- Build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service
- Attract, hire, train, coach, and develop diverse talent across all roles within the Pet Care Center
- Create a positive, collaborative culture where partners feel engaged, supported, and empowered to grow
- Own the business: drive sales growth, profitability, and operational excellence
- Analyze financial and operational results, identify opportunities, and take decisive action to improve performance
- Manage labor, payroll, and expenses to maximize productivity and results
- Execute merchandising, inventory, and operational processes to brand and safety standards
- Represent Petco in the community by leading local events, adoption initiatives, and partnerships that strengthen our impact
- Develop a strong leadership bench and succession plan
- Lead performance management, coaching, and accountability for all partners
- Promote continuous learning, growth, and career development
- Foster a culture of teamwork, inclusion, and shared ownership
- Meet or exceed sales, profitability, and operational goals
- Leverage Petco tools, programs, and insights to grow the business
- Review and act on reporting, audits, and Pet Care Center visits
- Ensure safe opening and closing procedures and adherence to security protocols
- Maintain store appearance, cleanliness, and safety standards
- Protect pets, partners, and merchandise through strong loss prevention and inventory controls
- Complete required administrative, payroll, and inventory tasks accurately and on time
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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