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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $36.00 - $59.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k
Incentives
growth opportunities
Inclusive culture
Job Description
Petco Animal Supplies, Inc. is a leading pet specialty retailer that has been serving pet parents and their beloved pets for over 60 years. With more than 1,500 stores across the United States, Mexico, and Puerto Rico, as well as over 250 Vetco Total Care hospitals and numerous preventive care clinics, Petco is committed to helping pets live their best lives. The company supports thousands of local animal welfare groups and has facilitated the adoption of approximately 7 million animals through in-store events. Petco embodies core values such as putting pets first, fostering fun and connection among pet lovers, and... Show More
Job Requirements
- 3+ years of management experience
- Strong people leadership skills
- Solid business and financial acumen
- Excellent communication skills
- Passion for pets and customer service
- High school diploma or GED preferred
- Flexible availability including evenings, weekends, and holidays
- Ability to safely lift and move merchandise or animals up to 50 pounds
- Ability to work in proximity to animals and handle related environmental exposures
- Availability for occasional travel
- Ability to work full-time
Job Qualifications
- 3+ years of management experience (retail leadership preferred)
- Strong people leadership, coaching, and talent development skills
- Solid business, financial, and operational acumen
- Excellent communication, problem-solving, and organizational abilities
- A genuine passion for pets and customer service
- High school diploma or GED preferred
- Completion of Petco leadership development programs may be required for internal candidates
Job Duties
- Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met
- Create an environment where pets and pet parents feel welcomed, supported, and cared for
- Lead with integrity, transparency, and an unwavering commitment to doing what’s right for pets
- Build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service
- Attract, hire, train, coach, and develop diverse talent across all roles within the Pet Care Center
- Create a positive, collaborative culture where partners feel engaged, supported, and empowered to grow
- Own the business: drive sales growth, profitability, and operational excellence
- Analyze financial and operational results, identify opportunities, and take decisive action to improve performance
- Manage labor, payroll, and expenses to maximize productivity and results
- Execute merchandising, inventory, and operational processes to brand and safety standards
- Represent Petco in the community by leading local events, adoption initiatives, and partnerships that strengthen our impact
- Develop a strong leadership bench and succession plan
- Lead performance management, coaching, and accountability for all partners
- Promote continuous learning, growth, and career development
- Foster a culture of teamwork, inclusion, and shared ownership
- Meet or exceed sales, profitability, and operational goals
- Leverage Petco tools, programs, and insights to grow the business
- Review and act on reporting, audits, and Pet Care Center visits
- Ensure safe opening and closing procedures and adherence to security protocols
- Maintain store appearance, cleanliness, and safety standards
- Protect pets, partners, and merchandise through strong loss prevention and inventory controls
- Complete required administrative, payroll, and inventory tasks accurately and on time
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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