General Manager - The Exchange, a Curio Collection by Hilton, Sacramento, California

The Exchange, a Curio Collection by Hilton, is a distinguished historic hotel located in the heart of downtown Sacramento, California. This 10-story landmark stands as a premier destination for visitors to California's vibrant state capital, situated less than a mile from key attractions such as the State Capitol and the Golden 1 Center. The hotel offers a blend of rich historical significance and modern luxury, providing guests with an immersive experience that combines comfort and cultural charm. Its prime location adjacent to the Old Sacramento Waterfront District, known for its eclectic mix of restaurants and bars, makes it a favored retreat for business travelers and tourists alike. Additionally, easy access to Sacramento International Airport, only 15 minutes away, enhances its appeal for visitors from near and far.

Concord Hospitality, a renowned hospitality operator famous for its commitment to quality and community, is seeking a seasoned and dynamic General Manager to lead the team at The Exchange. This role is pivotal in maintaining and elevating the hotel's reputation for exceptional service and operational excellence. The General Manager position is full-time, offering a competitive salary ranging from $127,884 to $159,885 annually, reflecting the importance of this leadership role within the company.

As the General Manager, you will be entrusted with the critical responsibility of overseeing all facets of hotel operations to ensure seamless guest experiences while driving financial success. This includes building and nurturing a high-performing management team that embodies Concord Hospitality’s core values. Your leadership will be instrumental in fostering a workplace culture that champions integrity, transparency, respect, and professionalism. You will act as the central liaison between the hotel brand, property owners, and Concord Hospitality, ensuring all parties' objectives are harmoniously aligned.

Beyond operational oversight, the role demands a hands-on approach to mentoring and motivating management staff, creating an empowering environment that promotes professional growth and team members' well-being. As a leader, you will inspire your team to achieve greatness while delivering outstanding service that meets and exceeds brand standards. Your community engagement efforts will strengthen the hotel’s presence and reputation within Sacramento through meaningful relationships with city officials and local stakeholders.

The General Manager will also manage the hotel’s budget, supplies, and deadlines, strategically driving financial targets and operational goals. Guest satisfaction will be at the forefront of your priorities; you will develop initiatives that elevate guest satisfaction scores (GSS) and reinforce The Exchange's standing as a distinguished landmark in downtown Sacramento.

Joining Concord Hospitality means becoming part of a corporate culture that values its associates and emphasizes a Great Place to Work for All. This leadership opportunity is not only about managing a hotel but about making a lasting impact through quality service, community involvement, and fostering a rewarding and inclusive workplace where every team member is valued and encouraged to thrive.