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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
employee recognition programs
Job Description
Pollo Nation is a thriving restaurant brand known for its commitment to providing high-quality Mexican-style cuisine in a vibrant and welcoming atmosphere. With an expanding presence, Pollo Nation prides itself on blending authentic flavors with exceptional customer service, creating memorable dining experiences that keep guests coming back. As a company, Pollo Nation values diversity, teamwork, and operational excellence, making it an exciting place to grow and develop a career in the restaurant industry. The organization is dedicated to fostering a supportive work environment where employees are motivated to contribute their best and advance their professional skills.
The Manager in T... Show More
The Manager in T... Show More
Job Requirements
- High school diploma or GED required
- 3-5 years of experience in the restaurant industry with at least 2 years in a supervisory or leadership role
- ServSafe Certification required
- Proficiency with technology systems including HRIS platforms Outlook and internal company tools
- Strong verbal and written communication skills in English
- Proven leadership ability team development experience and a passion for operational excellence
Job Qualifications
- High school diploma or GED
- 3-5 years of experience in the restaurant industry with at least 2 years in a supervisory or leadership role
- ServSafe Certification
- Proficiency with technology systems including HRIS platforms Outlook and internal company tools
- Strong verbal and written communication skills in English
- Proven leadership ability team development experience and a passion for operational excellence
- Basic computer skills
- Excel knowledge preferred
Job Duties
- Oversee day-to-day restaurant operations ensuring food quality safety cleanliness and consistent service and presentation
- Support a high-performing team culture through ongoing coaching engagement and accountability
- Model and coach hourly team members and managers in delivering exceptional guest service and addressing guest concerns with urgency and care
- Supervise and assist in leading a team of 25+ employees ensuring adherence to company and regulatory standards
- Conduct daily pre-shift meetings to align teams on goals service standards and operational updates
- Assist in scheduling inventory ordering payroll fund handling and reconciliation processes
- Participate in hiring onboarding training and developing both hourly team members and future leaders
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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