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General Manager (Table Service/Full-Service) - Hartsfield-Jackson Atlanta International Airport
Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development opportunities
Paid holidays
Job Description
Paradies Lagardere is a leading operator in the travel retail industry, known for delivering exceptional customer experiences in airports and other travel venues throughout North America. As a global provider of travel retail and foodservice concessions, Paradies Lagardere is committed to who go beyond traditional restaurant operations by specializing in creating memorable hospitality experiences for travelers. The company prides itself on combining innovative restaurant designs, top-quality culinary offerings, and live entertainment to captivate guests and elevate the in-travel dining experience. Paradies Lagardere fosters a family culture built on core values abbreviated as TRIFIC—Trust, Respect, Integrity, First-Class, Innovation, and Commitment—which guides... Show More
Job Requirements
- Ability to lift a minimum of 25 lbs
- Ability to stand, bend, reach, climb ladders, and walk long distances
- Ability to work in an environment with varying temperatures
- Must agree to work various shifts including weekends and holidays
- Exempt employment classification
- Commitment to company core values and service standards
- Willingness to maintain a safe work environment free of harassment
Job Qualifications
- 5-7 years of experience in a full-service restaurant
- Current Serve Safe Food Manager’s Certification or ability to obtain within six months
- Bachelor of Science degree in hotel/restaurant management desirable or equivalent practical experience
- Proficient in food planning, purchasing, sanitation, security, personnel management, recordkeeping, and report preparation
- Experience managing shifts and working in a team-oriented environment
- Proficiency in reading, writing, Microsoft Office Suite, and mathematics
- Strong leadership, communication, interpersonal skills
- Ability to adapt and problem-solve in dynamic environments
- Demonstrated capability to work under pressure and meet deadlines
Job Duties
- Provide courteous, friendly, and efficient service with a smile
- Embrace company core values and satisfy all restaurant guests
- Support achievement of company’s strategic goals including growth and engagement
- Execute location/brand standards and provide leadership
- Build an engaged workforce through mentoring and development
- Source and screen high potential candidates
- Set performance goals and deliver coaching and evaluations
- Ensure positive guest service and resolve complaints promptly
- Maintain restaurant cleanliness, food quality, and professional image
- Monitor team performance and operational systems, making adjustments
- Promote a safe and healthy work environment
- Enforce sanitary and HACCP food handling practices
- Maintain high quality in food preparation and service
- Complete opening and closing checklists and follow procedures
- Analyze financial data and maintain profitability
- Manage labor scheduling and payroll goals
- Oversee purchasing, quality, and cost control of food and beverage
- Ensure proper security and loss prevention measures
- Develop innovative solutions and adapt to changing circumstances
- Maximize resources to improve processes and business growth
- Maintain compliance with company policies and laws
- Communicate openly with team and stakeholders
- Role model leadership and support open communication
- Foster a coaching culture and hold staff accountable
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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