
Job Overview
Work Schedule
Flexible
Benefits
competitive salary
bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Pet insurance
Paid Time Off
Parental leave
401(k) with company participation
Employee Discounts
opportunities for growth
Support for continued education
Community engagement and service opportunities
Job Description
Swedish Hill is a neighborhood café and market that operates under the reputable McGuire Moorman Lambert Hospitality (MML) umbrella. Known for its warm hospitality, thoughtful design, and high-quality food and beverage offerings, Swedish Hill reflects the values and standards that MML is renowned for across the hospitality sector. MML Hospitality is committed to delivering memorable guest experiences through meticulous attention to detail, strong community connection, and fostering a culture of excellence across all its establishments.
Swedish Hill stands out as a vibrant and welcoming local café and market, where patrons can enjoy expertly crafted meals and beverages in a warm and inviting atmosphere. The establishment emphasizes community engagement, creativity in culinary offerings, and exceptional customer service. With a focus on the neighborhood experience, Swedish Hill aims to serve as a social hub where guests feel at home and valued, balancing a high standard of quality with the personal touch of a local business.
The role of General Manager at Swedish Hill is a pivotal leadership position designed for an individual who is experienced, driven, and passionate about hospitality. As General Manager, you will oversee all aspects of the café and market’s daily operations, including ensuring an exceptional guest experience, leading and developing an enthusiastic team, and managing financial performance to meet strategic goals. This position requires a hands-on leader who thrives in a fast-paced environment and is committed to nurturing a team culture rooted in collaboration, accountability, and excellence.
In this role, you will be responsible for recruiting, hiring, training, and mentoring a high-performing team focused on superior guest engagement and operational efficiency. You will implement and maintain effective systems for scheduling, training, and performance management, ensuring consistency and high standards across all operational fronts. Partnering closely with culinary and beverage teams, you will drive seamless coordination between different functions to optimize both customer satisfaction and business outcomes.
The General Manager will also play a critical role in monitoring financial metrics such as sales, labor, and cost controls, helping Swedish Hill achieve strong financial health and growth. Acting as a visible leader on the floor, you will engage directly with guests, respond promptly to feedback, and foster loyalty within the local community. Ensuring compliance with health, safety, and operational standards is also a key responsibility, contributing to a safe and welcoming environment for both staff and guests.
By joining Swedish Hill and the broader MML Hospitality family, you will benefit from working within a dynamic hospitality group that offers competitive salaries with bonus potential and a comprehensive benefits package, supporting both your professional growth and personal well-being.
Swedish Hill stands out as a vibrant and welcoming local café and market, where patrons can enjoy expertly crafted meals and beverages in a warm and inviting atmosphere. The establishment emphasizes community engagement, creativity in culinary offerings, and exceptional customer service. With a focus on the neighborhood experience, Swedish Hill aims to serve as a social hub where guests feel at home and valued, balancing a high standard of quality with the personal touch of a local business.
The role of General Manager at Swedish Hill is a pivotal leadership position designed for an individual who is experienced, driven, and passionate about hospitality. As General Manager, you will oversee all aspects of the café and market’s daily operations, including ensuring an exceptional guest experience, leading and developing an enthusiastic team, and managing financial performance to meet strategic goals. This position requires a hands-on leader who thrives in a fast-paced environment and is committed to nurturing a team culture rooted in collaboration, accountability, and excellence.
In this role, you will be responsible for recruiting, hiring, training, and mentoring a high-performing team focused on superior guest engagement and operational efficiency. You will implement and maintain effective systems for scheduling, training, and performance management, ensuring consistency and high standards across all operational fronts. Partnering closely with culinary and beverage teams, you will drive seamless coordination between different functions to optimize both customer satisfaction and business outcomes.
The General Manager will also play a critical role in monitoring financial metrics such as sales, labor, and cost controls, helping Swedish Hill achieve strong financial health and growth. Acting as a visible leader on the floor, you will engage directly with guests, respond promptly to feedback, and foster loyalty within the local community. Ensuring compliance with health, safety, and operational standards is also a key responsibility, contributing to a safe and welcoming environment for both staff and guests.
By joining Swedish Hill and the broader MML Hospitality family, you will benefit from working within a dynamic hospitality group that offers competitive salaries with bonus potential and a comprehensive benefits package, supporting both your professional growth and personal well-being.
Job Requirements
- 4+ years of progressive leadership experience in hospitality (restaurant, café, or similar environment)
- At least 2 years in a management role
- Strong knowledge of food and beverage operations and service standards
- Proven ability to manage financial performance and drive results
- Excellent leadership, communication, and problem-solving skills
- Ability to stay composed and effective in a fast-paced setting
- Familiarity with POS systems and restaurant management tools
- Flexibility to work evenings, weekends, and holidays as needed
Job Qualifications
- 4+ years of progressive leadership experience in hospitality (restaurant, café, or similar environment)
- At least 2 years in a management role
- Strong knowledge of food and beverage operations and service standards
- Proven ability to manage financial performance and drive results
- Excellent leadership, communication, and problem-solving skills
- Ability to stay composed and effective in a fast-paced setting
- Familiarity with POS systems and restaurant management tools
- Flexibility to work evenings, weekends, and holidays as needed
Job Duties
- Oversee daily operations to ensure exceptional service, product quality, and guest satisfaction
- Recruit, hire, train, and develop a high-performing team
- Create and maintain systems for scheduling, training, and performance management
- Foster a positive and accountable team environment
- Monitor financial performance, including sales, labor, and cost controls
- Partner with culinary and beverage teams to ensure seamless operations
- Engage with guests and the local community to build loyalty and grow the business
- Act as a visible leader on the floor, addressing feedback and supporting the team
- Ensure compliance with health, safety, and operational standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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