General Manager - Suffolk University Dining

Aramark is a renowned global leader in food service, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. Rooted deeply in a culture of service and united by a clear purpose, Aramark fosters an environment that encourages employee growth, professional development, and an inclusive, respectful workplace. The company is committed to doing great things not only for its employees but also for its partners, communities, and the planet. With a firm belief in equal employment opportunity, Aramark embraces diversity and ensures a workplace free from discrimination based on various legally protected characteristics.

The General Manager role at Aramark represents a significant leadership opportunity to oversee multiple contracted services for a client, typically handling revenues ranging from 2 to 15 million dollars or more. This pivotal position demands a seasoned operations manager who will direct and lead teams to deliver exceptional service, meet stringent client expectations, and achieve financial and operational goals. The range of services overseen can be diverse, including but not limited to food service, facility support, custodial, retail, lodging, and transportation. Our General Managers are expected to have a comprehensive understanding of their client’s operational landscape, build and nurture positive relationships, and demonstrate keen financial acumen while maintaining a strong and unwavering focus on safety standards.

As a General Manager, you will be at the helm of managing a team that drives operational excellence, ensuring service quality aligns with contractual agreements and client expectations. This role involves hands-on management and leadership, fostering an environment that cultivates employee satisfaction and customer delight. Your ability to assess ongoing operations critically, develop strategic plans for improvement, and optimize resources effectively plays a crucial role in elevating performance standards.

Beyond leadership and operational management, the General Manager will collaborate closely with the Finance team to maintain and manage budgets, ensuring organizational objectives are met through effective financial controls and productivity enhancements. Compliance is another vital area of responsibility, where adherence to local, state, and federal regulations and Aramark’s internal policies—including safety protocols and business conduct policies—is mandatory. This role requires meticulous record-keeping and reporting to uphold high standards consistently.

Compensation for the General Manager position ranges between $110,000 and $120,000 annually, reflecting the importance and responsibility this role commands. Aramark also offers comprehensive benefits that support the well-being and work-life balance of employees, such as medical, dental, vision insurance, retirement savings plans like 401(k), parental leave, and disability coverage. Benefits may vary based on location and employee eligibility but are designed to promote a sustainable and rewarding career.

This position does not have a fixed application window and will remain open until a highly qualified candidate is selected. Aramark also upholds fair hiring practices, including consideration of applicants with criminal records in compliance with applicable laws and ordinances.

Joining Aramark as a General Manager means becoming part of a global team committed to delivering impactful services while fostering an inclusive and dynamic workplace culture. This role offers meaningful work where leadership skills are honed, strategic thinking is applied, and operational expertise drives success. If you are a proactive, people-oriented manager with a passion for operational excellence and client satisfaction, this position offers a unique platform to grow your career while making a real difference every day.