General Manager, Spilled Milk Ice Cream & Cereal Bar (St. George)

Spilled Milk Ice Cream & Cereal Bar is a dynamic and popular retail establishment specializing in delicious and high-quality ice cream treats and cereal-based menu items. This company is known for creating a fun, positive, and professional environment where both Team Members and customers feel valued. Located in an engaging retail setting, Spilled Milk offers a fresh and innovative approach to ice cream preparation and sales, focusing on excellent customer service and maintaining the highest standards of food safety and sanitation. As a leading player in the local retail food service industry, the company emphasizes corporate compliance, inventory control, and operational excellence. Their commitment to quality is reflected in their enforcement of ServSafe regulations and local, state, and federal compliance standards. The culture at Spilled Milk Ice Cream & Cereal Bar encourages leadership, teamwork, and a sales-driven atmosphere to meet ambitious sales targets and provide a memorable customer experience.

The role of the Store Manager at Spilled Milk Ice Cream & Cereal Bar is a leadership position central to the successful operation of the store. This full-time position requires a dedicated leader who can recruit, hire, train, supervise, coach, and counsel Team Members to build and sustain a motivated workforce. The Store Manager leads by example, performing all Team Member job duties when needed, including scooping, ensuring excellent customer service, and managing the functionality of all equipment essential to store operations. Responsible for scheduling, reporting, and enforcing corporate policies, the manager ensures the store operates within compliance guidelines covering safety, sanitation, local regulations, and company standards.

The position demands a candidate who is proactive in managing inventory and purchasing, controlling costs, and analyzing operational efficiency. They collaborate with both Store Team members and Corporate Support Center representatives to implement improvements and resolve any issues related to menu items, service quality, recipes, pricing, and equipment. Regular reporting on sales, tip data, temperature logs, receiving logs, and self-assessment audits is a vital part of maintaining high operational standards. Additionally, the Store Manager fosters a sales-driven culture by driving performance across all sales channels and meeting budget forecasts. This role requires excellent organizational skills, leadership qualities, and a commitment to creating a positive workplace atmosphere for Team Members and customers alike. Candidates must hold a current ServSafe Managers Food Handlers certification and be available to work at least 40 hours per week, including evenings, weekends, and holidays. Overall, Spilled Milk Ice Cream & Cereal Bar seeks a vibrant leader who is passionate about food service, dedicated to quality, and eager to contribute to the sustained success of this exciting retail business.