You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Job Description
Pollo Nation is a vibrant and rapidly growing restaurant chain known for its dedication to quality food, exceptional service, and a dynamic team culture. Celebrated for its delicious offerings and welcoming atmosphere, Pollo Nation prides itself on fostering an environment where both guests and employees enjoy a memorable experience. As a company, it values diversity, equal opportunity, and a commitment to operational excellence, making it an attractive employer in the hospitality industry.
The restaurant operates in a temperature-controlled environment with a focus on maintaining cleanliness, safety, and quality standards. With low to moderate noise levels, it provides a pleasant worksp... Show More
The restaurant operates in a temperature-controlled environment with a focus on maintaining cleanliness, safety, and quality standards. With low to moderate noise levels, it provides a pleasant worksp... Show More
Job Requirements
- High school diploma or GED required
- 3-5 years of experience in the restaurant industry, with at least 2 years in a supervisory or leadership role
- ServSafe Certification required
- Proficiency with technology systems, including HRIS platforms, Outlook, and internal company tools
- Strong verbal and written communication skills in English
- Proven leadership ability, team development experience, and a passion for operational excellence
- Basic computer skills
- Excel knowledge preferred
Job Qualifications
- High school diploma or GED
- 3-5 years of experience in the restaurant industry with at least 2 years in a supervisory or leadership role
- ServSafe Certification
- Proficiency with technology systems including HRIS platforms, Outlook, and internal company tools
- Strong verbal and written communication skills in English
- Proven leadership ability, team development experience, and a passion for operational excellence
- Basic computer skills
- Excel knowledge preferred
Job Duties
- Oversee day-to-day restaurant operations, ensuring food quality, safety, cleanliness, and consistent service and presentation
- Support a high-performing team culture through ongoing coaching, engagement, and accountability
- Model and coach hourly team members and managers in delivering exceptional guest service and addressing guest concerns with urgency and care
- Supervise and assist in leading a team of 25+ employees, ensuring adherence to company and regulatory standards
- Conduct daily pre-shift meetings (huddles) to align teams on goals, service standards, and operational updates
- Assist in scheduling, inventory, ordering, payroll, fund handling, and reconciliation processes
- Participate in hiring, onboarding, training, and developing both hourly team members and future leaders
- Monitor labor and financial performance, and help drive achievement of key targets (sales, labor, transactions, and EBITDA)
- Maintain facility cleanliness and equipment functionality
- report any issues promptly
- Ensure timely and accurate incident reporting, compliance with all safety protocols, and maintenance of a safe, inclusive work environment
- Support the implementation of guest experience initiatives to improve customer satisfaction and social review performance
- Embrace change with a positive attitude and adaptability in a dynamic environment
- Make sound decisions under pressure and help navigate operational challenges
- Perform other duties as assigned in alignment with company policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: