General Manager - Slim Chickens | Jonesboro, AR

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $75,000.00 - $100,000.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional Development

Job Description

The hiring establishment is a restaurant chain that focuses on delivering high-quality food and exceptional customer service in a fast-paced environment. This restaurant chain is known for maintaining strict standards in food quality, safety, and cleanliness while fostering a positive and productive work culture. The organization is committed to excellence in operational management, employee development, and customer satisfaction, continuously aiming to uphold and exceed company goals and standards. The role advertised is that of a General Manager, an essential leadership position within the restaurant. This individual is responsible for overseeing the overall performance and daily operations of a specific restaurant location. The General Manager ensures that the restaurant consistently meets company standards related to food quality and safety, staffing, cleanliness, customer service, cost controls, facilities maintenance, and more.

In this role, the General Manager works closely with assistant managers, shift managers, and crew members to accomplish the restaurant's objectives, setting the tone for the restaurant’s culture and attitude. This position plays a critical role in recruiting, hiring, training, and managing staff, as well as leading efforts to resolve customer concerns, maintain operational efficiency, and ensure compliance with company policies and health regulations. Responsibilities also include administrative duties such as creating employee schedules, managing inventory and food orders, performing safety and quality checks, and maintaining accurate records. The General Manager fosters a safe and respectful work environment, encouraging leadership development among team members and driving business results through effective team management. This is a dynamic role that requires strong leadership, excellent communication skills, problem-solving abilities, and the capacity to manage multiple priorities simultaneously in a fast-moving restaurant environment. Being a General Manager in this organization means playing a key role in shaping the customer experience while ensuring operational excellence and high standards across all facets of the restaurant's functioning. Candidates must be prepared to engage fully with staff, customers, and company leadership to support continuous improvement and growth.

Job Requirements

  • High school diploma or G.E.D.
  • Managerial, supervisory, leadership, and customer service experience
  • Ability to read, analyze, create and interpret general business memos and documents
  • Excellent written, verbal and group communication skills
  • Strong problem solving and decision-making skills
  • Good computer skills including being proficient in Word and Excel
  • Ability to add, subtract, divide and use fractions, percentages, ratios, and convert units of measurement
  • Driver's License, a good driving record, and have access to a vehicle
  • Must be 21 years or older

Job Qualifications

  • Ability to read, analyze, create and interpret general business memos and documents
  • Excellent written, verbal and group communication skills
  • Ability to add, subtract, divide and use fractions, percentages, ratios, and convert units of measurement
  • Strong problem solving and decision-making skills
  • Ability to make good decisions and adapt to changing situations
  • Good computer skills including being proficient in Word and Excel. Ability to learn and use other software as required
  • Managerial, supervisory, leadership, and customer service experience
  • High school diploma or G.E.D.
  • Driver's License, a good driving record, and have access to a vehicle
  • Must be 21 years or older

Job Duties

  • Manage the activities and employees of a specific restaurant
  • Direct all the members of subordinate staff and hold them accountable
  • Recruit, interview, hire, promote, discipline, and terminate crew members and shift managers in accordance with company policies and procedures
  • Supervise and help prepare food that meets or exceeds brand standards
  • Resolve complaints from customers and report issues or incidents to supervisors
  • Ensure the restaurant is opened and closed on time
  • Maintain a clean restaurant that meets or exceeds company standards
  • Ensure the restaurant is following proper cash procedures as outlined in the handbook
  • Foster a safe working environment that complies with company policies, any applicable laws, and common sense
  • Perform admin duties including building employee schedules, making food orders, counting inventory, performing food safety checks, entering maintenance requests, and others

Job Criteria

Experience

Mid Level (3-7 years)


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