General Manager -Sheraton Hotel (Airport) - Grand Rapids , MI

Concord Hospitality is an award-winning hospitality company known for its commitment to quality, integrity, community, profitability, and fun. With a strong presence in multiple markets, Concord Hospitality prides itself on delivering exceptional customer service and quality accommodations. The company's culture, referred to as "Associate First," focuses on supporting and inspiring personal development within the workplace and beyond. Concord invests heavily in training and development at all levels, recognizing that its associates are the foundation of its success. The company values diversity, work-life harmony, and fosters an environment where employees can thrive and advance their careers. Joining Concord Hospitality means becoming part of a vibrant team that is passionate about hospitality and service excellence.

We are currently seeking an experienced and driven General Manager to lead one of our full-service hotels to outstanding success. This role is pivotal in building and managing a team of passionate hospitality professionals, achieving financial goals, and representing the hotel brand in the community. The General Manager will play a critical role in orchestrating operational excellence, from hiring and mentoring staff to managing financial performance and liaising with hotel owners and brand representatives. This position demands a leader who is organized, detail-oriented, and inspiring, with strong sales skills and an established network in the hospitality community. The ideal candidate will have a proven track record in driving guest satisfaction scores (GSS) and delivering exceptional financial results while maintaining operational excellence across all departments, including food and beverage.

As the General Manager, you will be responsible for overseeing daily operations, ensuring compliance with brand standards, facilitating training, managing budgets, ordering supplies, and cultivating relationships with city officials and stakeholders. Your leadership will inspire your team to embrace Concord's mission and core values while driving business growth in a highly competitive market. Not only will you focus on operational success, but you will also foster a culture of reward and recognition, providing ample opportunities for your team to shine within the company and the brand.

Concord Hospitality offers General Managers competitive wages ranging from $116,258 to $145,322 and eligibility to enroll in a comprehensive benefits package that includes medical, dental, and vision plans, life insurance options, short-term and long-term disability coverage, a 401K plan with company match, tuition assistance, and extensive training and career development opportunities. If you are a proven leader seeking to join a culture-rich, award-winning company and lead an exceptional brand in a thriving market, Concord Hospitality may be the perfect fit. Apply today and take the next step in your hospitality career with a company dedicated to excellence and associate support.