Marriott International, Inc logo

General Manager, Sheraton Grand Sacramento Hotel

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $243,000.00 - $322,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Relocation assistance
bonus eligibility
Stock package
competitive salary
Professional development opportunities
Employee engagement programs
inclusive work environment

Job Description

Marriott International is a globally recognized leader in the hospitality industry, committed to delivering exceptional guest experiences through its portfolio of renowned brands, including Sheraton Hotels & Resorts. Established in 1937, Sheraton has grown into a distinguished name, offering guests a sense of belonging across more than 400 communities worldwide. Marriott International prides itself on fostering a diverse and inclusive work environment where associates' unique backgrounds, talents, and experiences are valued and celebrated. The company is dedicated to equal opportunity employment and complies with all applicable laws regarding non-discrimination and fair treatment of applicants and employees. At Sheraton, the core mission is to be 'The World's Gathering Place' by connecting guests through engaging experiences and thoughtful service, making it an ideal workplace for professionals passionate about hospitality and guest satisfaction.

The role of General Manager at Sheraton Sacramento, located at 1230 J St, Sacramento, California, is a high-impact leadership position responsible for the overall strategic and operational management of the property. This full-time, management-level position offers a competitive annual salary range of $243,000 to $322,000 with bonus eligibility and a stock package, reflecting the importance and responsibilities of the role. Relocation assistance is available for qualified candidates. The General Manager is the primary strategic business leader of the property, accountable for guest and employee satisfaction, financial performance, human resources, sales and revenue generation, and delivering a solid return on investment to both Marriott International and property ownership.

The General Manager leads the property leadership team to ensure execution of service strategies aimed at exceeding guest expectations, increasing profit margins, and expanding market share. This role requires active involvement in the community and the development of strong relationships with local officials, businesses, and customers to maintain a robust brand presence. Key responsibilities include development and execution of business strategies aligned with Marriott's global and local business plans, driving sales and marketing initiatives, overseeing talent management and team development, and utilizing data-driven approaches for business improvement.

This role demands effective communication and collaboration with property owners, ensuring transparency and alignment between brand strategy and owner objectives. The General Manager fosters an open and respectful work environment, encouraging employee engagement and development from the frontline to executive levels. Additionally, the position involves rigorous oversight of compliance with company policies, brand standards, and legal requirements, including safety and operational quality assurance.

Ideal candidates will bring substantial management experience within the hotel or hospitality industry, a demonstrated track record of professional growth, and the ability to work flexible hours, including weekends and holidays. Educational prerequisites include either a 2-year degree with 8 years of relevant experience or a 4-year bachelor's degree with 6 years of relevant experience in fields such as Business Administration or Hotel and Restaurant Management. Preferred candidates have General Manager experience in limited or full-service properties.

Joining Sheraton at Marriott International empowers professionals to be part of a global team dedicated to excellence and continuous improvement, providing ample opportunities for career advancement and personal growth within the hospitality sector.

Job Requirements

  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major with 8 years experience in management operations, sales and marketing, finance and accounting, or related professional area
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major with 6 years experience in management operations, sales and marketing, finance and accounting, or related professional area
  • Ability and willingness to work flexible hours including weekends, holidays and late nights
  • Property industry work experience demonstrating progressive career growth and a pattern of exceptional performance

Job Qualifications

  • 2-year degree in Business Administration, Hotel and Restaurant Management, or related field with 8 years of relevant experience
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related field with 6 years of relevant experience
  • Proven general management experience in limited or full-service properties preferred
  • Ability to work flexible hours including weekends and holidays
  • Demonstrated progressive career growth in property industry
  • Exceptional leadership and communication skills
  • Experience in financial management, sales, and marketing
  • Strong understanding of hospitality operations and guest service excellence

Job Duties

  • Develop and execute business strategies to maximize customer satisfaction, profitability, and market share
  • Align business plans and employees with Marriott global and property-specific strategies
  • Lead and hold property leadership team accountable for delivering business plans
  • Collaborate with Sales and Marketing team to identify new business leads and implement revenue-generating strategies
  • Manage talent development by coaching Executive Committee and creating learning opportunities
  • Analyze business data to address market changes and optimize financial performance
  • Foster strong owner relations through proactive communication and performance reporting
  • Maintain compliance with company policies, legal standards, and Marriott brand product and service standards
  • Engage with guests and local community to enhance brand image and customer experience

Job Criteria

Experience

Expert Level (7+ years)


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