General Manager, Senior Living Community - Dining & Hospitality

NEXDINE Hospitality is a leading provider in the hospitality industry specializing in dining, fitness center, and facility management services. With a broad clientele spanning independent schools, higher education institutions, senior living communities, hospitals, and various businesses nationwide, NEXDINE has established itself as a trusted partner delivering expertly managed and tailored program solutions. NEXDINE emphasizes a culture that puts people first, committed to transparency, responsiveness, and authentic service experiences, which collectively form "The NEXDINE Experience." For more detailed information, visits to their official website www.NEXDINE.com reveal their comprehensive approach to business, focusing on quality management and superior client service.

This role is for a General Manager position at a Senior Living Community in Goshen, IN, and is a full-time employment opportunity offering a competitive salary range of $75,000 to $90,000 per year, with pay disbursed weekly through direct deposit. The General Manager will report directly to the Regional Vice President and holds full accountability for managing daily operations, ensuring financial performance, meeting client objectives, and maintaining a high standard of service and care for residents. This senior leadership position involves managing significant operations with an annual revenue exceeding $1 million, focusing on fostering a positive and productive work environment for all staff members.

The General Manager plays a crucial role in culinary management by directing and assisting the Executive Chef and kitchen staff in menu planning, cost control, food production, and ensuring the presentation quality meets or exceeds company standards. They oversee all catering operations to guarantee seamless execution. In operations, the General Manager maintains and cultivates vendor relationships, oversees supply and equipment management, ensures adherence to safety, food handling, and sanitation protocols, and ensures compliance with company and contractual standards. This role includes responsibilities such as managing purchasing, quality control, scheduling, payroll, and operational recording.

Financial duties include controlling departmental expenses (like food and labor costs), generating financial reports, participating in budget planning, conducting profit and loss (P&L) analyses, and managing inventory with adjustments for price fluctuations. The General Manager also collaborates with the corporate office during monthly P&L reviews, playing a key role in financial stewardship for the senior living community’s dining and hospitality offerings.

People management is a significant aspect of this position, with responsibilities including providing leadership and development for all employees within the unit, motivating and communicating effectively with teams, ensuring compliance with company policies, and delivering exceptional customer service to residents and clients alike. The ideal candidate must be adept in communication, client focus, problem-solving, leadership, teamwork, and project management, vital for operational success.

Overall, the General Manager at NEXDINE’s Senior Living Community is instrumental in driving business success through strategic operational management, financial accountability, and exceptional people leadership with the overarching aim of enhancing the living experience of senior residents through outstanding dining and hospitality services. This role promises a comprehensive career opportunity with generous compensation, health benefits including dental and vision insurance, company-paid life insurance, 401(k) savings plans, generous paid time off, employee assistance programs, career advancement prospects, and various employee perks and rewards.