General Manager, Satellite Coffee

Satellite Coffee is a renowned coffee company that has been perfecting its craft since 1998. Known for selecting high-quality coffee beans and roasting them to exacting standards, Satellite Coffee has built a reputation for crafting signature drinks, breads, pastries from scratch, and cooking up healthful, natural foods. The company’s passion for coffee and food is deeply integrated into the culture, which emphasizes quality and customer experience. Satellite Coffee is a dynamic and forward-thinking enterprise that prides itself on fostering a vibrant, welcoming environment for both its guests and employees. With a steadfast commitment to excellence and innovation in the coffee and food industry, Satellite Coffee continues to grow and remain a beloved destination for coffee enthusiasts and food lovers alike. Satellite Coffee offers competitive pay and incentives alongside comprehensive benefits, making it an attractive place for career growth and personal development in the food service industry.

The General Manager role at Satellite Coffee is a pivotal leadership position, acting as the Cafe Captain who skillfully navigates the day-to-day challenges of the business while inspiring and leading the spirited crew members. The General Manager is responsible for advancing Satellite Coffee's culture and values through open, honest, and proactive actions each day. This role commits to supporting every crew member through continuous training and development, ensuring expert cafe knowledge in all facets of the unique operations that define Satellite Coffee. The ideal candidate must be passionate about coffee, food, and people and demonstrate excellent customer focus to create extraordinary customer experiences. Proven leadership and the ability to motivate teams are essential, along with a proven track record of achieving results through people. Business and financial acumen are critical for successfully managing all aspects of the cafe's operations, from staffing and training to financial performance and customer satisfaction.

The General Manager is expected to demonstrate excellent communication skills, both verbal and written, to effectively convey ideas and foster collaboration across all levels of the organization. A minimum of 2 years of full-service or fast casual restaurant management experience is required to ensure the candidate can handle the complexities of managing a busy cafe environment. This role offers more than just management responsibilities; it provides an opportunity to grow professionally through an 8-week Manager Training program and ongoing on-the-job management development. Satellite Coffee also prioritizes the well-being of its employees by offering comprehensive medical, dental, and vision insurance plans, company-paid life and short-term disability coverage, flexible spending accounts for health and dependent care, paid time off, and generous free and discounted meal benefits. Career advancement opportunities abound for those committed to excellence and leadership within the Satellite Coffee family. This position is perfect for individuals who are passionate and eager to lead a motivated team while upholding the values and culture that make Satellite Coffee a favorite among customers and employees alike.