General Manager- San Marcos

Tanger is a premier owner and operator of outlet and open-air shopping centers, dedicated to creating retail environments that entertain, inspire, and bring communities together. With over forty years of experience in innovating the retail landscape, Tanger is committed to leading the evolution of shopping destinations by fostering vibrant and engaging experiences for visitors and retailers alike. As a company, Tanger values integrity, inclusivity, and innovation, living these principles daily to build trust, challenge conventions, and continuously push boundaries. This approach allows Tanger to deliver exceptional value and experiences, not only to their shoppers and retail partners but also within their own workforce. The company prioritizes cultivating a workplace where employees feel welcomed, respected, heard, supported, and empowered to grow. Their emphasis on relationship-building, professional development, and exciting career opportunities distinguishes them in the retail real estate industry. Tanger also nurtures a spirit of innovation and a relentless pursuit of excellence, helping to foster a vibrant and collaborative community among its team members.

The role of General Manager at Tanger’s San Marcos location offers a unique and rewarding opportunity for a professional eager to contribute to the company’s mission of creating dynamic shopping destinations. This leadership position involves working independently while embracing collaboration within a flexible, team-driven environment that encourages innovation and impactful connections across various geographic locations. The General Manager is responsible for driving property-level net operating income (NOI) by focusing on increasing revenue and managing expenses, while simultaneously enhancing the overall shopper and retailer experience. In partnership with regional and corporate teams, the General Manager develops and implements strategic business plans, budgets, and capital plans aimed at maximizing the property's financial performance and strengthening the asset.

Key responsibilities of the role include managing local leasing activities, fostering relationships with local retailers to increase occupancy, and exploring creative revenue-generating opportunities including common area leasing and marketing partnerships. Oversight of property operations is paramount to ensure the outlet center remains clean, well-maintained, attractive, well-lit, and safe for all visitors. The General Manager supervises operations and maintenance teams, instilling Tanger’s high standards of excellence in scheduling, cost control, and service delivery. Energy efficiency and sustainability efforts are also a focus area, contributing to reducing the center's carbon footprint.

The role demands a customer-centric approach, requiring frequent engagement with store managers and active participation in management and marketing advisory meetings. Leading the marketing department, the General Manager supports strategic marketing efforts that promote the center and its retailers, generate media and sponsorship income, and enhance community presence. Additionally, they coordinate security strategies to maintain a safe shopping environment. A vital component of the position is overseeing recruitment, training, and development of personnel, ensuring team members are well-equipped to perform their duties at excellent levels while adhering to Tanger’s policies.

The General Manager also builds positive relationships with community and civic leaders to advance the center’s reputation as a responsible corporate citizen. This role necessitates travel up to 5%, requiring access to commercial flights and the ability to drive safely for local engagements. Tanger values and supports diversity and inclusion, fostering a collaborative culture where every team member can thrive. The company offers a comprehensive benefits package that underscores its commitment to employee well-being, including competitive salary, health and wellness benefits, paid time off, volunteer hours, tuition reimbursement, and more. Joining Tanger means becoming part of an extraordinary team dedicated to innovation, excellence, and community impact.