Job Overview
Employment Type
Full-time
Compensation
Salary
Range $135,000.00 - $175,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Parental leave
Disability Coverage
Job Description
Aramark Sports & Entertainment is a leading provider of food and beverage, retail, and e-commerce services tailored specifically for sports and entertainment venues. With a commitment to delivering exceptional experiences, Aramark supports high-profile operations such as those for the San Jose Sharks at The SAP Center, TechCU Arena, and San Jose Sharks' three ice centers. The company combines extensive industry knowledge with innovative solutions to enhance guest satisfaction and operational excellence across various large-scale sports and entertainment venues. Aramark is dedicated to empowering its workforce and fostering growth, ensuring its services meet the dynamic needs of clients and consumers alike.
This General Manager position represents a highly impactful leadership role focused on overseeing multi-unit food and beverage operations with multi-million dollar revenue streams within some of the San Jose region's premier sports and entertainment facilities. The role involves full financial accountability, including P&L management, as well as strategic planning to meet organizational goals, client expectations, and guest needs. The scope includes managing concessions, catering, premium dining, retail, and e-commerce operations across several venues. Moreover, the General Manager will lead and develop a large and diverse team of managers and staff, executing major sports events, concerts, and large venue special events with operational excellence.
This is a salaried role offering a competitive compensation range from $135,000 to $175,000 annually, with eligibility for performance-based bonuses contingent on meeting financial and operational goals. The General Manager reports to Senior Leadership and collaborates closely with district and regional executives to drive business development strategies and continuous operational improvements. Hands-on leadership is essential, requiring flexibility to work evenings, weekends, and holidays to meet event and operational requirements.
At Aramark, this role is more than management; it’s a crucial partnership in creating memorable guest experiences and executing flawless event service that aligns with the company’s broader mission of service and community impact. The position encourages innovation in developing new food concepts and revenue sources, cultivating client relationships, and fostering a team culture focused on high performance and guest satisfaction. The role also requires excellent communication skills, a passion for the food and beverage industry, and the capability to adapt to changing business demands. Aramark’s comprehensive benefits package, emphasis on employee development, and commitment to diversity and inclusion further underscore its position as an employer of choice in the hospitality and event services space.
This General Manager position represents a highly impactful leadership role focused on overseeing multi-unit food and beverage operations with multi-million dollar revenue streams within some of the San Jose region's premier sports and entertainment facilities. The role involves full financial accountability, including P&L management, as well as strategic planning to meet organizational goals, client expectations, and guest needs. The scope includes managing concessions, catering, premium dining, retail, and e-commerce operations across several venues. Moreover, the General Manager will lead and develop a large and diverse team of managers and staff, executing major sports events, concerts, and large venue special events with operational excellence.
This is a salaried role offering a competitive compensation range from $135,000 to $175,000 annually, with eligibility for performance-based bonuses contingent on meeting financial and operational goals. The General Manager reports to Senior Leadership and collaborates closely with district and regional executives to drive business development strategies and continuous operational improvements. Hands-on leadership is essential, requiring flexibility to work evenings, weekends, and holidays to meet event and operational requirements.
At Aramark, this role is more than management; it’s a crucial partnership in creating memorable guest experiences and executing flawless event service that aligns with the company’s broader mission of service and community impact. The position encourages innovation in developing new food concepts and revenue sources, cultivating client relationships, and fostering a team culture focused on high performance and guest satisfaction. The role also requires excellent communication skills, a passion for the food and beverage industry, and the capability to adapt to changing business demands. Aramark’s comprehensive benefits package, emphasis on employee development, and commitment to diversity and inclusion further underscore its position as an employer of choice in the hospitality and event services space.
Job Requirements
- Minimum of 5+ years of experience in large venue or multi-unit management
- Proven premium and concessions management experience preferred
- Demonstrated direct P&L responsibility
- Experience leading large teams in high volume, fast-paced settings
- Strong client and guest service orientation
- Ability to adapt to changing operational demands
- Willingness to work flexible hours including evenings, weekends and holidays
- Ability to perform physical tasks such as lifting, bending, pushing, pulling, and extended walking and standing
- Willingness to wear required uniforms and personal protective equipment
Job Qualifications
- Minimum of 5+ years of large venue or multi-unit management experience
- Premium and concessions management experience preferred
- Direct P&L responsibility within a comparably scoped environment
- Ability to lead a large team of culinary and operations managers in a high volume, fast-paced environment
- Ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, and building and growing a strong business
- A passion for food and beverage with an ability to identify and develop successful concepts
- Ability to communicate effectively with clients and senior management
Job Duties
- Full P&L responsibility in regard to food and beverage
- Manage the client relationship at the location while providing hands-on execution and leadership of operations
- Leadership of a large team of managers and workforce throughout multiple units and concepts
- Developing new concepts to increase existing revenue sources for public foods/concessions, premium service and catering outlets
- Partner with the District Manager and region Vice President of Operations to plan and execute business development strategy for growth
- Recruitment and development of new and existing managers
- Interact successfully with the client, stadium guests and team members on a regular basis
- Ability to respond effectively to changing demands
- Be hands-on with staff and operations and willing to work flexible hours that include evenings, weekends and holidays
Job Criteria
Experience
Expert Level (7+ years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
