Job Overview
Employment Type
Full-time
Compensation
Salary
Range $135,000.00 - $175,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Parental leave
Disability Coverage
Job Description
Aramark Sports & Entertainment is a leading provider of food, beverage, retail, and hospitality services at some of the most iconic sports and entertainment venues. With operations spanning multiple locations including SAP Center, Tech CU Arena, and community ice centers supporting the San Jose Sharks organization, Aramark is committed to delivering exceptional guest experiences through innovative culinary offerings, superior service, and engaging retail operations. As a global company operating in 15 countries, Aramark takes pride in fostering a culture of growth, diversity, and inclusion while promoting sustainability and community partnership. The company offers a wide array of benefits including medical, dental, vision, retirement savings plans like 401(k), and paid time off, reflecting its commitment to employee wellbeing and professional development.
The role of General Manager at Aramark Sports & Entertainment is a premier leadership opportunity that calls for a dynamic and strategic professional to oversee the comprehensive management of food and beverage, retail, and e-commerce operations that support major sporting and entertainment events. Reporting to Senior Leadership, this salaried position with bonus eligibility requires taking full responsibility for multi-million dollar revenue streams managed under multiple contracted services. The scope includes concessions, catering, premium dining, and retail concepts across vibrant venues and large-scale events like concerts, sports games, and catering functions.
In this role, you will lead a sizable team of salaried direct reports, including managers and operational staff, with a hands-on leadership style that balances client relationships, financial stewardship, and operational excellence. You are expected to develop innovative concepts that ramp up revenue streams, enhance the guest experience, and meet client expectations in fast-paced, high-volume environments. The position demands flexibility with working hours, including evenings, weekends, and holidays, reflecting the nature of event-driven business. Candidates must possess strong business acumen, outstanding communication skills, and a passion for food and beverage innovation.
The General Manager will partner closely with district and regional leadership to drive business development strategies, recruit and develop managerial talent, and respond adeptly to changing operational demands. Emphasizing an entrepreneurial mindset and a commitment to guest satisfaction, the role presents an exciting challenge for those eager to lead within the dynamic sports and entertainment sectors. If you are a visionary leader ready to make an impactful difference overseeing diverse hospitality operations in some of the most energizing venues, this role at Aramark offers a platform for professional growth and success with compensation ranging from $135,000 to $175,000 plus comprehensive benefits.
The role of General Manager at Aramark Sports & Entertainment is a premier leadership opportunity that calls for a dynamic and strategic professional to oversee the comprehensive management of food and beverage, retail, and e-commerce operations that support major sporting and entertainment events. Reporting to Senior Leadership, this salaried position with bonus eligibility requires taking full responsibility for multi-million dollar revenue streams managed under multiple contracted services. The scope includes concessions, catering, premium dining, and retail concepts across vibrant venues and large-scale events like concerts, sports games, and catering functions.
In this role, you will lead a sizable team of salaried direct reports, including managers and operational staff, with a hands-on leadership style that balances client relationships, financial stewardship, and operational excellence. You are expected to develop innovative concepts that ramp up revenue streams, enhance the guest experience, and meet client expectations in fast-paced, high-volume environments. The position demands flexibility with working hours, including evenings, weekends, and holidays, reflecting the nature of event-driven business. Candidates must possess strong business acumen, outstanding communication skills, and a passion for food and beverage innovation.
The General Manager will partner closely with district and regional leadership to drive business development strategies, recruit and develop managerial talent, and respond adeptly to changing operational demands. Emphasizing an entrepreneurial mindset and a commitment to guest satisfaction, the role presents an exciting challenge for those eager to lead within the dynamic sports and entertainment sectors. If you are a visionary leader ready to make an impactful difference overseeing diverse hospitality operations in some of the most energizing venues, this role at Aramark offers a platform for professional growth and success with compensation ranging from $135,000 to $175,000 plus comprehensive benefits.
Job Requirements
- Bachelor's degree or equivalent experience preferred
- minimum of 5 years in large venue or multi-unit management
- proven leadership in food and beverage operations
- hands-on management style
- available to work flexible hours including evenings, weekends and holidays
- strong financial acumen and full P&L accountability
- excellent communication and interpersonal skills
- ability to handle physical demands including lifting, bending, pushing, pulling and standing for extended periods
Job Qualifications
- Minimum of 5+ years of large venue or multi-unit management experience
- premium and concessions management experience preferred
- direct P&L responsibility within a comparably scoped environment
- ability to lead a large team of culinary and operations managers in a high volume, fast-paced environment
- ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential
- passion for food and beverage with ability to identify and develop successful concepts
- ability to communicate effectively with clients and senior management
Job Duties
- Full P&L responsibility in regard to food and beverage
- manage the client relationship at the location while providing hands on execution and leadership of operations
- leadership of a large team of managers and workforce throughout multiple units and concepts
- developing new concepts to increase existing revenue sources for public foods/concessions, premium service and catering outlets
- partner with the District Manager and region Vice President of Operations to plan and execute business development strategy for growth
- recruitment and development of new and existing managers
- interact successfully with the client, stadium guests and team members on a regular basis
- ability to respond effectively to changing demands
- candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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