General Manager - San Jose Sharks Properties

Aramark Sports & Entertainment is a leading provider of food, beverage, retail, and hospitality services for major sports teams, entertainment venues, and public facilities. They operate with a focus on delivering exceptional guest experiences at premier locations such as The SAP Center and TechCU Arena. Serving the San Jose Sharks and their fans, Aramark creates memorable moments through comprehensive food and beverage operations, concessions, premium dining, retail, and e-commerce services. At the core of Aramark's values is a commitment to service excellence, community engagement, and sustainable practices. Aramark prides itself on fostering a culture of diversity, equity, and inclusion, ensuring all employees have equal opportunities to grow and thrive within the company.

The General Manager role at Aramark Sports & Entertainment is a critical leadership position overseeing food and beverage, retail, and e-commerce operations across multiple sites including The SAP Center, TechCU Arena, and various San Jose Sharks ice centers. This role requires a strategic, operational, and hands-on leader who can manage multi-million dollar revenue streams while meeting client expectations and enhancing guest satisfaction. The position is salaried, with compensation ranging from $135,000 to $175,000 annually, plus bonus eligibility tied to financial and performance goals.

This opportunity offers an exciting challenge for a proactive and experienced professional who can navigate the complexities of large venue and event management. The General Manager will be responsible for planning and executing large sports events, concerts, catering, and other special events while managing a diverse team of salaried managers and operational staff. The role demands a blend of visionary leadership and day-to-day operational involvement, with a strong focus on developing new revenue streams through innovative food concepts, premium services, and targeted business strategies.

Candidates in this position will partner closely with district and regional leadership to drive business growth and operational excellence. Responsibilities include full profit and loss accountability for food and beverage operations, managing client relationships, and delivering hands-on leadership to ensure seamless event execution. This role will often require flexible hours, including evenings, weekends, and holidays, to support a busy event schedule and ensure the highest levels of service are maintained.

The ideal General Manager will have extensive experience in large venue or multi-unit management, proven P&L responsibility, and the ability to inspire and lead a large team in a fast-paced environment. A passion for food and beverage innovation and the ability to communicate effectively with clients, senior management, and team members are essential. This leadership role not only demands operational excellence but also entrepreneurial thinking to develop and grow the business in a complex, dynamic environment.

Aramark offers comprehensive benefits packages including medical, dental, vision plans, retirement savings through 401(k), paid time off, parental leave, and disability coverage, supporting the well-being and work-life balance of employees. Joining Aramark means becoming part of a global organization committed to service, sustainability, and community impact, with a focus on empowering employees to reach their full potential in a collaborative and inclusive workplace.