
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,500.00 - $73,000.00
Benefits
Health Insurance
short-term disability insurance
long-term disability insurance
Life insurance
Vision Insurance
Dental Insurance
Paid Time Off
401(k) matching
employee discount
Job Description
Squishable is a dynamic and close-knit company comprised of designers, artists, pop culture enthusiasts, and lovers of all things adorable. Together, we create the cutest, cuddliest, and sometimes downright unusual plush and lifestyle products in the world. With a passionate community of millions of fans globally, Squishable stands out as a brand that not only crafts memorable products but also fosters a vibrant and creative culture. Our workplaces located in sunny Soho loft in New York City and downtown Washington DC offer an inspiring and energetic environment fueled by creativity, enthusiasm, and a shared love for making people smile. At Squishable, we pride ourselves on blending innovation with heart, ensuring every product and interaction embodies joy and warmth.
We are currently seeking a career-driven General Manager to join our retail team. This is a full-time position offering an hourly rate of $70,500 to $73,000 annually. The General Manager will play a crucial role in overseeing the daily retail operations of our market shops, ensuring efficiency, and fostering an uplifting and productive atmosphere. This position is ideal for a natural-born leader who thrives in fast-paced retail environments and is passionate about delivering exceptional customer experiences. The successful candidate will be responsible for motivating sales teams, managing business strategies, training new staff, and maintaining high standards of merchandising and customer interaction. They will be the face of the Squishable brand within the store, embodying its voice and character through outstanding leadership and a spirited approach to every challenge.
The General Manager will handle responsibilities such as opening and closing the shop, managing cash accurately, ensuring inventory levels are maintained, restocking merchandise promptly, and preserving a visually engaging merchandise presentation. Creating a positive, memorable, and fun shopping environment is paramount to this role. The ideal candidate is confident, adaptable, and highly organized, with excellent communication skills and the ability to stay calm under pressure. Experience in retail management combined with a passion for people and team-building will be crucial for fostering a culture of enthusiasm and high performance. Additionally, the General Manager will assist with point-of-sale transactions and inquiries and will adhere strictly to company policies and safety standards. This leadership position demands a commitment to maintaining not only business success but also the well-being and growth of the team and overall store community.
We are currently seeking a career-driven General Manager to join our retail team. This is a full-time position offering an hourly rate of $70,500 to $73,000 annually. The General Manager will play a crucial role in overseeing the daily retail operations of our market shops, ensuring efficiency, and fostering an uplifting and productive atmosphere. This position is ideal for a natural-born leader who thrives in fast-paced retail environments and is passionate about delivering exceptional customer experiences. The successful candidate will be responsible for motivating sales teams, managing business strategies, training new staff, and maintaining high standards of merchandising and customer interaction. They will be the face of the Squishable brand within the store, embodying its voice and character through outstanding leadership and a spirited approach to every challenge.
The General Manager will handle responsibilities such as opening and closing the shop, managing cash accurately, ensuring inventory levels are maintained, restocking merchandise promptly, and preserving a visually engaging merchandise presentation. Creating a positive, memorable, and fun shopping environment is paramount to this role. The ideal candidate is confident, adaptable, and highly organized, with excellent communication skills and the ability to stay calm under pressure. Experience in retail management combined with a passion for people and team-building will be crucial for fostering a culture of enthusiasm and high performance. Additionally, the General Manager will assist with point-of-sale transactions and inquiries and will adhere strictly to company policies and safety standards. This leadership position demands a commitment to maintaining not only business success but also the well-being and growth of the team and overall store community.
Job Requirements
- Bachelor's degree preferred
- Minimum 2 years retail management experience
- Minimum 2 years customer service experience
- Strong leadership and team development skills
- Excellent communication and organizational abilities
- Ability to work flexible hours including weekends, holidays, and overnights
- Proficient in Microsoft Office
- Ability to lift up to 25 lb
- Must be calm under pressure
- Must demonstrate high emotional intelligence
Job Qualifications
- 2-3 years of retail management experience
- 2-5 years of customer service experience
- Passion for empowering and motivating team members
- Exceptional organizational and communication skills
- Ability to balance priorities in a fast-paced environment
- Skilled in giving and receiving constructive feedback
- High emotional intelligence and empathy
- Strong team player fostering collaboration
- Proficiency in Microsoft Office or related software
- Ability to lift cartons up to 25 lb
Job Duties
- Oversee daily operations of the retail store
- Motivate and lead sales teams
- Develop and implement business strategies
- Train and onboard new staff
- Open and close the store
- Manage day-start and day-end cash handling
- Maintain inventory accuracy and restock merchandise
- Ensure high level of merchandise presentation
- Foster an enthusiastic and memorable shopping environment
- Assist with point-of-sale transactions and customer inquiries
- Follow company policies and safety standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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