Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Life insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
401k plan
Paid Time Off
Paid holidays
Career advancement opportunities
competitive pay and bonus opportunities
healthy work-life balance
Job Description
Prime Group Holdings, LLC is a leading vertically integrated private equity real estate firm that specializes in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Prime Group is recognized as one of the largest private owners and operators of self-storage properties worldwide. The company manages a substantial portfolio of more than 320 self-storage assets across 28 U.S. states, three Canadian provinces, and the U.S. Virgin Islands, encompassing over 24 million rentable square feet of space. Headquartered in Saratoga Springs, New York, Prime Group employs over 700 professionals and operates regional offices in Jupiter, Florida, and Manhattan, New York, in addition to investment origination offices located in Denver, Colorado; Hackensack, New Jersey; Yorktown, Virginia; and Calgary, Alberta. The company is supported by a 21-person senior leadership team and specialized teams in sourcing and acquisitions, asset and portfolio management, compliance and legal affairs, property management, information technology, transactions and financing, marketing, accounting, training, and other core functions. Prime Group fosters a culture deeply rooted in values such as respect, teamwork, ethical business practices, accountability, and persistence, emphasizing strong relationships with customers, employees, investors, and stakeholders. Recognized by PitchBook as one of the top 10 real estate value-add fund managers in its 2023 Global Manager Performance Score League Tables, Prime Group continues to grow its footprint and influence in the self-storage real estate industry.
The role of General Manager at Prime Storage Group offers a dynamic and engaging opportunity to lead the daily operations of self-storage facilities. The selected candidate will be responsible for managing all aspects of facility operations, including renting storage units and trucks, selling merchandise, and ensuring the upkeep and security of the property. As a General Manager, you will be the face of the facility, delivering excellent customer service both in-person and via telephone, fostering strong tenant relationships, and utilizing creative strategies to maintain high occupancy levels. This professional role offers the chance to develop and fine-tune sales and service skills while ensuring facilities meet high standards of cleanliness, safety, and curb appeal. The position requires an individual who is energetic, professional, and a strong team player, capable of balancing multiple tasks ranging from property maintenance to auction preparation with compassion and integrity. Prime Storage Group seeks someone who is technically savvy, able to navigate point-of-sale systems and software applications efficiently, and physically capable of performing routine maintenance tasks such as cleaning, repairing, and landscaping. The General Manager may also be required to travel and work at various locations, such as the facility located at 27900 Hoover Road, Warren, Michigan. This is a full-time employment opportunity offering competitive hourly pay ranging from $20.00 to $23.00, with numerous benefits including health and dental insurance, paid time off, and career advancement opportunities. If you are a motivated individual seeking a rewarding career in a growing industry with a respected and innovative company, this General Manager position at Prime Storage Group is an excellent fit.
The role of General Manager at Prime Storage Group offers a dynamic and engaging opportunity to lead the daily operations of self-storage facilities. The selected candidate will be responsible for managing all aspects of facility operations, including renting storage units and trucks, selling merchandise, and ensuring the upkeep and security of the property. As a General Manager, you will be the face of the facility, delivering excellent customer service both in-person and via telephone, fostering strong tenant relationships, and utilizing creative strategies to maintain high occupancy levels. This professional role offers the chance to develop and fine-tune sales and service skills while ensuring facilities meet high standards of cleanliness, safety, and curb appeal. The position requires an individual who is energetic, professional, and a strong team player, capable of balancing multiple tasks ranging from property maintenance to auction preparation with compassion and integrity. Prime Storage Group seeks someone who is technically savvy, able to navigate point-of-sale systems and software applications efficiently, and physically capable of performing routine maintenance tasks such as cleaning, repairing, and landscaping. The General Manager may also be required to travel and work at various locations, such as the facility located at 27900 Hoover Road, Warren, Michigan. This is a full-time employment opportunity offering competitive hourly pay ranging from $20.00 to $23.00, with numerous benefits including health and dental insurance, paid time off, and career advancement opportunities. If you are a motivated individual seeking a rewarding career in a growing industry with a respected and innovative company, this General Manager position at Prime Storage Group is an excellent fit.
Job Requirements
- High school diploma or GED
- 2 to 4 years of relevant work experience in customer-facing roles
- Ability to deliver excellent customer service both in person and on the phone
- Strong sales and customer relations skills
- Experience managing daily operations and cash handling
- Ability to work independently and within a team
- Technically savvy with Point of Sale systems and Microsoft Outlook
- Physical ability to perform routine maintenance tasks including lifting up to 50 pounds
- Valid driver’s license, insurance, and reliable transportation
- Willingness and ability to travel and work at multiple facility locations
- Strong communication and interpersonal skills
Job Qualifications
- 2 - 4 years of relevant work experience in a fast-paced, customer-facing environment, with direct involvement in profit-and-loss management (unless recently graduated with a bachelor’s degree)
- High School diploma or GED required
- Excellent interpersonal and communication skills, both in person and over the phone
- Ability to work effectively both independently and as part of a team
- Must be technically savvy with the ability to learn new applications and Point of Sale systems
- Proficiency in Microsoft products such as Outlook is required
- Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties
- Must be able to lift 50lbs
- Possession of a valid driver's license, insurance, and reliable transportation
- Availability for travel and flexibility to work at various locations including 27900 Hoover Rd., Warren, MI 48093
Job Duties
- Deliver excellent customer interactions both in-person and over the phone
- Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations
- Manage daily operations, including collections, deposits, and customer calls
- Show and rent units by understanding tenant needs and offering the best storage solutions
- Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities
- Assist with auction preparations, handling tenant communications with compassion
- Maintain the facility’s curb appeal by ensuring it is clean, safe, and secure, and performing minor maintenance
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
