Prime Storage Group logo

General Manager (Retail/Storage) - CA15

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Range $23.00 - $25.00
diamond

Benefits

A healthy work/life balance
competitive pay and bonus opportunities
Health Insurance
Dental Insurance
Life insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
401(k) program with company matching
Paid Time Off
Paid holidays
Career advancement opportunities

Job Description

Prime Group Holdings, LLC is a highly reputable vertically integrated private equity real estate firm with a primary specialization in self-storage and other alternative real estate asset classes. With an impressive portfolio valued at approximately $6.7 billion in assets under management, the company stands as one of the largest private owners and operators of self-storage properties worldwide. Their extensive portfolio includes more than 320 self-storage facilities spread across 28 U.S. states, three Canadian provinces, and the U.S. Virgin Islands. The firm manages a collective rentable area exceeding 24 million square feet, demonstrating its significant presence and influence in the real estate investment sector. Prime Group manages three flagship funds that cater to a global investor base, including the Prime Storage Fund III, which holds the distinction of being the largest self-storage dedicated fund ever raised. This underscores the firm’s leadership and innovation in the real estate investment market.

Headquartered in Saratoga Springs, NY, Prime Group employs over 700 professionals across multiple regional and investment originations offices, including locations in Jupiter, FL, Manhattan, NY, Denver, CO, Hackensack, NJ, Yorktown, VA, and Calgary, Alberta. Their senior leadership team comprises 21 experienced members supported by specialized divisions such as sourcing and acquisitions, asset and portfolio management, compliance and legal, property management, information technology, transactions and financing, marketing, accounting, and training. The company fosters a culture grounded in respect, teamwork, ethical business conduct, accountability, and persistence. Its emphasis on strong, positive relationships with customers, employees, investors, and other stakeholders is a core driver of their operational success. Recognized by PitchBook as one of the top 10 real estate value-add fund managers in the 2023 Global Manager Performance Score League Tables, Prime Group’s esteemed reputation and high-performance standards make it an exceptional place to advance one’s real estate career.

Join Prime Group Holdings as a General Manager at Prime Storage Group, where you will be at the forefront of daily operations of self-storage facilities. This role is designed for an energetic professional who is passionate about customer service, sales, and property management. As General Manager, you will take charge of renting units and trucks, selling merchandise, and managing property maintenance to deliver outstanding customer experiences. This position requires an individual skilled at building strong customer relationships, utilizing creativity to maintain high occupancy through effective advertising, and overseeing facility operations including collections, deposits, and tenant communications. You will also handle scheduling moving trucks, upselling insurance, cross-selling other facilities, and assisting with auction preparations compassionately.

In addition to your sales and customer service duties, you are responsible for maintaining the physical appearance and safety of the facilities by ensuring cleanliness, security, and performing minor maintenance tasks. This role offers excellent opportunities for career growth within a supportive and dynamic environment where professional development is encouraged. The employment type is full-time with a competitive pay range of $23.00 to $25.00 per hour, reflecting the company’s commitment to rewarding talent and dedication adequately. Working primarily during normal business hours with facilities generally closing by 6:00 pm and remaining closed on Sundays, this role supports a healthy work-life balance for all employees. At Prime Group Holdings, you will be part of a forward-thinking company that values diverse skills, bilingual capabilities (Spanish required), and a proactive team approach to business challenges, making it an ideal choice for driven candidates aiming to excel in the real estate and self-storage industry.

Job Requirements

  • High school diploma or GED required
  • 2 - 4 years of relevant work experience in a fast-paced, customer-facing environment, with direct involvement in profit-and-loss management (unless recently graduated with a bachelor's degree)
  • Excellent interpersonal and communication skills
  • Ability to work independently and as part of a team
  • Technically savvy with ability to learn new applications and Point of Sale systems
  • Proficient in Microsoft Outlook
  • Physically able to perform routine maintenance duties
  • Ability to lift 50lbs
  • Valid driver's license, insurance, and reliable transportation
  • Availability for travel and location flexibility
  • Bilingual in Spanish

Job Qualifications

  • 2 - 4 years of relevant work experience in a fast-paced, customer-facing environment, with direct involvement in profit-and-loss management (unless recently graduated with a bachelor's degree)
  • High school diploma or GED required
  • Excellent interpersonal and communication skills, both in person and over the phone
  • Ability to work effectively both independently and as part of a team
  • Must be technically savvy with the ability to learn new applications and Point of Sale systems
  • Proficiency in Microsoft products such as Outlook is required
  • Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties
  • Must be able to lift 50lbs
  • Possession of a valid driver's license, insurance, and reliable transportation
  • Availability for travel and flexibility to work at various locations
  • Bilingual in Spanish required

Job Duties

  • Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs
  • Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations
  • Manage daily operations, including collections, deposits, and customer calls
  • Show and rent units by understanding tenant needs and offering the best storage solutions
  • Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities
  • Assist with auction preparations, handling tenant communications with compassion
  • Maintain the facility’s 'curb appeal' by ensuring it is clean, safe, and secure, and performing minor maintenance
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef