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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Attractive wages
Potential bonuses
flexible scheduling
Employee Discounts
recognition programs
Career advancement opportunities
Job Description
Dunkin', founded in 1950 by Bill Rosenberg in Quincy, Massachusetts, is globally recognized as the leading coffee and baked goods chain. Serving over 3 million customers daily, Dunkin' offers an enticing variety of donuts, coffee beverages, bagels, breakfast sandwiches, and more. With a strong legacy rooted in quality, customer satisfaction, and innovation, Dunkin' has grown to become a beloved brand enjoyed by millions around the world. This particular opportunity arises with a locally owned and operated Dunkin' franchise. Joining this team means immersing yourself in a fast-paced, energized environment surrounded by loyal customers who appreciate the quality and consistency that... Show More
Job Requirements
- Ability to perform all responsibilities of restaurant team members
- Ensure compliance with health and safety regulations and sanitation standards
- Deliver exceptional customer service in a welcoming and friendly atmosphere
- Analyze guest feedback and implement strategies for improvement
- Communicate the restaurant's priorities, goals, and results to team members
- Oversee daily operations, including cash management and brand compliance
- Monitor food and labor costs, inventory levels, and waste minimization for profitability
- Address customer feedback and enhance service quality
- Engage with the local community and explore partnership opportunities
- Lead by example with a strong work ethic and adherence to company values
- Promote a collaborative work environment through coaching, conflict resolution, and team building
Job Qualifications
- 1-3 years of restaurant or retail management experience preferred
- Exceptional leadership, communication, and organizational skills
- Ability to work flexible hours, including weekends and holidays
- A proactive, positive attitude with genuine passion for customer service
- Strong work ethic and adherence to company values
- Experience with quick service restaurants (QSR) is a plus
- Ability to analyze guest feedback and implement improvement strategies
Job Duties
- Oversee multiple locations in the region
- Inspire and lead a high-performing team to deliver exceptional guest experiences
- Manage daily operations such as inventory control, scheduling, and cash handling
- Ensure compliance with food safety, sanitation, and brand standards
- Drive sales and profitability through effective cost control and innovative marketing initiatives
- Recruit, train, and nurture team members for their personal and professional growth
- Foster a positive, inclusive, and enjoyable work atmosphere
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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