General Manager - Restaurant

Job Overview

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Benefits

Company funded tuition assistance
Paid Time Off
401(k) with 100% match up to 5%
Medical insurance
Dental Insurance
Vision Insurance
competitive pay
Career Development
Quarterly bonus program
Profit sharing

Job Description

Love's Travel Stops & Country Stores is a prominent family-owned and operated company headquartered in Oklahoma City. Since its establishment in 1964, Love's has grown into a leader in the travel stop industry, boasting nearly 40,000 team members nationwide. The company’s core business revolves around providing comprehensive travel stops that cater to the needs of professional drivers, fleets, the traveling public, RV enthusiasts, alternative energy customers, and wholesale fuel clients. Love's dedication to community involvement, innovation, and fostering an inclusive workplace culture has earned it numerous awards and recognitions. Known for its commitment to employee growth and support, Love's continues to expand its services and presence across the country, making it a trusted name in the travel and hospitality sector.

The Restaurant General Manager role at Love's is pivotal in ensuring the smooth and efficient operation of high-volume, multifaceted restaurant locations and fresh kitchens. This leadership position involves directing restaurant staff to deliver outstanding customer service while managing daily processes and executing strategic initiatives to boost sales and enhance customer satisfaction. The role requires expertise in maintaining a safe, clean, and well-organized kitchen environment, adhering strictly to food safety regulations. As the frontline leader, the General Manager drives product and service sales through efficient ordering, inventory control, and food preparation oversight. The position also entails assisting the facility’s General Manager with task execution, safety compliance, cash integrity, talent acquisition, employee development, and comprehensive reporting including daily, weekly, and monthly operational metrics.

A Restaurant General Manager at Love's is expected to work closely with team members, coaching and encouraging excellence in preparing and packaging customer orders promptly while maximizing service standards. Strong financial acumen is crucial, as this role involves analyzing profit and loss statements to identify opportunities for business improvement and operational adjustment. Addressing customer feedback constructively and making improvements to the overall dining experience form an essential part of the responsibilities, ensuring that customer needs and expectations are consistently met with quality service.

This is an ideal opportunity for individuals passionate about the restaurant industry who thrive in a fast-paced, dynamic team environment and are eager to contribute to a company that values career development and employee success. Love's offers competitive pay, a comprehensive benefits package, and meaningful career paths backed by their commitment to employee growth, including company-funded tuition assistance and profit-sharing plans. Employment is immediate, encouraging qualified candidates to join a company where their leadership skills will directly impact operational excellence and customer satisfaction at scale.

Job Requirements

  • 3+ years restaurant management experience
  • 3+ years managing operations with an annual sales volume of $1M+
  • 3+ years affecting and deciphering budgets and P&L statements
  • Excellent communication and interpersonal skills with a customer satisfaction focus
  • Strong organizational and multitasking abilities with attention to detail
  • Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel
  • Frequent lifting/moving of items over 50 pounds or more
  • Ability to successfully complete a pre-employment background check and drug screening

Job Qualifications

  • 3+ years restaurant management experience
  • 3+ years managing operations with an annual sales volume of $1M+
  • 3+ years affecting and deciphering budgets and P&L statements
  • Excellent communication and interpersonal skills with a customer satisfaction focus
  • Strong organizational and multitasking abilities with attention to detail
  • Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel
  • Ability to successfully complete a pre-employment background check and drug screening

Job Duties

  • Ensure a safe, clean, and well-maintained kitchen, along with adherence to proper food safety procedures
  • Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation
  • Assist the General Manager of the facility with proper task execution and completion, follow effective safety practices, schedule and cash integrity, talent acquisition and development, and complete daily, weekly, and monthly reporting
  • Work alongside team members to coach and develop in preparing and packaging customer orders in a timely manner and to maximize customer service expectations
  • Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities
  • Address customer feedback and work to improve the overall dining experience

Job Criteria

Experience

Mid Level (3-7 years)


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