General Manager - Restaurant

Love's Travel Stops and Country Stores is a family-owned and operated company headquartered in Oklahoma City, founded in 1964. With nearly 40,000 team members, Love's has grown into one of the leading travel stop chains in the United States. The company focuses on providing high-quality products and services to professional drivers, fleets, the traveling public, RVers, alternative energy customers, and wholesale fuel clients. Known for its commitment to innovation and community involvement, Love's has developed a strong reputation as an employer of choice, embracing an inclusive workplace culture that fosters growth and opportunity for its team members.

Love's emphasizes giving back to communities and maintaining a supportive and award-winning culture, which earned the company the Better Work Award in 2023 as recognized by Indeed. The company values diversity and inclusivity and encourages veterans to apply, underscoring its commitment to equal opportunity employment.

The Restaurant General Manager position at Love's plays a vital role in overseeing the operations of their high-volume, multifaceted restaurants and fresh kitchens located within their travel stop locations. This leadership role is responsible for ensuring smooth and efficient restaurant operations while providing exceptional customer service. The Restaurant General Manager leads teams by managing processes, executing strategies designed to enhance sales, and improving customer satisfaction. This role requires someone passionate about the restaurant industry, eager to lead a dynamic team environment, and ready to make a tangible difference.

In this position, the manager will ensure that the kitchen remains safe, clean, and well-maintained, adhering strictly to proper food safety protocols. The manager drives sales by efficiently managing ordering, stocking, inventory, and food preparation processes. Supporting the General Manager of the facility, the Restaurant General Manager assists with task execution, compliance with safety standards, schedule and cash management, talent acquisition and development, and comprehensive reporting duties including daily, weekly, and monthly performance updates.

The role demands strong financial acumen to understand and act upon profit and loss statements in order to implement business changes and maximize opportunities. Additionally, the manager is responsible for coaching team members in preparing and packaging customer orders promptly while ensuring service exceeds customer expectations. Handling customer feedback diligently and using it to improve the overall dining experience is a crucial component of the job.

This role offers competitive pay along with a suite of benefits such as company-funded tuition assistance, paid time off, a 401(k) plan with 100% match up to 5%, medical, dental, and vision insurance after 30 days, a quarterly bonus program, profit sharing through Love's Shares, career development opportunities, and immediate hiring. The position is ideal for experienced restaurant management professionals who thrive in a fast-paced environment and want to grow their career in a company that values its employees.