General Manager - Restaurant

Oklahoma City, OK, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Company funded tuition assistance

Paid Time Off

401k with match

Medical insurance

Dental Insurance

Vision Insurance

competitive pay

Career Development

Quarterly bonus

Profit sharing

Job Description

Love's Travel Stops and Country Stores is a family-owned and operated business headquartered in Oklahoma City, known for its dedication to innovation and exceptional customer service since 1964. With nearly 40,000 team members, Love's focuses on providing high-quality travel stops along with a wide range of products and services tailored to professional drivers, fleets, the traveling public, RVers, alternative energy customers, and wholesale fuel clients. Love's commitment to its customers and team members is reflected in its award-winning culture, emphasizing inclusivity, community support, and continuous growth opportunities. Recognized by Indeed as the winner of the Better Work Award in 2023, Love's strives to create an environment where every employee can thrive while contributing to the success of the company and the communities it serves. As an Equal Opportunity Employer, Love's encourages veterans to apply and supports diversity within its workforce.

The Restaurant General Manager role at Love's is a pivotal leadership position responsible for overseeing the smooth and efficient operation of high-volume, multifaceted restaurants and fresh kitchens at various locations. The ideal candidate will be passionate about the restaurant industry and motivated to drive results that improve customer satisfaction and sales. In this role, you will lead your team by example, ensuring exceptional service delivery, adherence to food safety standards, and operational excellence. Your responsibilities will include managing inventory, staffing, scheduling, cash integrity, and comprehensive reporting, all while fostering a positive and productive work environment.

This position offers competitive pay, immediate hiring opportunities, and benefits such as company-funded tuition assistance, paid time off, a 401(k) plan with a 100% match up to 5%, medical/dental/vision insurance after 30 days, a quarterly bonus program, career development pathways, and profit sharing through "Love's Shares." As a Restaurant General Manager at Love's, you will have the opportunity to impact business decisions through financial reporting and analysis, coach and develop team members, and continuously seek to enhance the overall guest experience. This role is ideal for candidates with a solid background in restaurant management, strong organizational and communication skills, and a commitment to maintaining a safe and welcoming dining environment.

Job Requirements

3+ years restaurant management experience
3+ years managing operations with an annual sales volume of $1M+
3+ years affecting and deciphering budgets and P&L statements
excellent communication and interpersonal skills with a customer satisfaction focus
strong organizational and multitasking abilities with attention to detail
intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel
frequent lifting/moving of items over 50 pounds or more
ability to successfully complete a pre-employment background check and drug screening

Job Qualifications

3+ years restaurant management experience
3+ years managing operations with an annual sales volume of $1M+
3+ years affecting and deciphering budgets and P&L statements
excellent communication and interpersonal skills with a customer satisfaction focus
strong organizational and multitasking abilities with attention to detail
intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel

Job Duties

ensure a safe, clean, and well-maintained kitchen, along with adherence to proper food safety procedures
drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation
assist the General Manager of the facility with proper task execution and completion, follow effective safety practices, schedule and cash integrity, talent acquisition and development, and complete daily, weekly, and monthly reporting
work alongside team members to coach and develop in preparing and packaging customer orders in a timely manner and to maximize customer service expectations
understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities
address customer feedback and work to improve the overall dining experience