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General Manager - Restaurant

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $70,000.00
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Work Schedule

Standard Hours
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Benefits

401(k)
401(k) matching
Dental Insurance
employee discount
Health Insurance
Paid Time Off
Paid training
Vision Insurance

Job Description

Mo' Bettahs is a restaurant that profoundly values its core Hawaiian principles: Kuleana (Responsibility), Ho'okipa (Hospitality and Aloha), Ho'okuku (Competitiveness), Mo'omeheu (Culture), Miki'oi (Fine Craftsmanship), and Pono (Righteousness). These guiding values foster an environment where team members are encouraged to embody hunger, kindness, energy, humility, and selflessness in their work. At Mo' Bettahs, there is a deep commitment to taking responsibility for actions, celebrating Hawaiian culture, delivering personable service, striving for excellence, and paying meticulous attention to detail. As a celebrated dining destination, Mo' Bettahs not only emphasizes its cultural roots but also cultivates a workplace atmosphere that champions growth and community.

The role on offer is for a Restaurant General Manager, a vital leadership position responsible for overseeing the daily operations of the brand. This full-time, in-person opportunity comes with a competitive salary range of $55,000 to $70,000 annually, coupled with substantial monthly and annual bonus potentials which reflect performance and store metrics. The General Manager will serve as the crucial point of contact for customer service, ensuring impeccable review scores and customer satisfaction. They will lead the team across front-of-house (FOH) and back-of-house (BOH) positions, maintaining cleanliness and operational excellence while driving sales growth and efficient transaction times. The role demands a hands-on leader capable of conducting weekly meetings, managing employee scheduling, preparing weekly reports, overseeing inventory and online ordering, and upholding the Mo' Bettahs culture in every facet of the restaurant's operations.

This position requires thorough knowledge and unwavering adherence to company health, safety, sanitation, and security standards. The ideal leader will be driven by the mantra of Mo' Bettahs’ values and demonstrate the aloha spirit not only toward customers but also toward team members and vendors. The role includes responsibility for hiring, developing, and sometimes making difficult personnel decisions, demanding experience in managing and promoting within teams of up to 40 members. Candidates should be adept at multitasking, communicating effectively, and motivated by a collaborative growth mindset. The successful General Manager will also demonstrate exceptional attention to detail, possessing proficiency in Microsoft Office Suite applications and willingness to obtain necessary certifications and continue professional development.

Beyond the operational responsibilities, Mo' Bettahs offers an attractive benefits package comprising health, vision, dental, and life insurance, alongside paid time off, paid training, employee discounts, and a 401(k) plan with matching contributions. The working conditions align with the physically demanding and fast-paced environment of restaurant management, including standing for long periods, lifting up to 50 pounds, and occasional travel. Mo' Bettahs promotes equal opportunity employment and prohibits any form of workplace discrimination or harassment, ensuring a safe, respectful, and inclusive workplace for all employees. Those who thrive in this role will find an opportunity to grow with a culturally rich and community-centered company that values leadership, excellence, and aloha spirit.

Job Requirements

  • Be at least 18 years of age
  • High school diploma or GED
  • Two or more years managing up to 40 team members in business or food management
  • Proven track record of successfully promoting team members
  • Experience in identifying and developing talent within a team
  • Ability to make difficult personnel decisions
  • Perform other duties as assigned
  • Live by and possess the Mo' Bettahs values
  • Exemplifies the aloha spirit with our customers, team members, and vendors
  • Exceptional attention to detail
  • Collaborative, growth mindset and partnership oriented
  • Excellent verbal and written communication
  • Able to motivate and lead staff
  • Willingness to obtain trainings and obtain certifications as needed
  • Ability to multitask and complete tasks in a timely, accurate manner
  • Valid driver's license
  • Regular and predictable attendance
  • Knowledge of Microsoft Office Suite (Outlook, Excel, Teams, Word, etc.)

Job Qualifications

  • High school diploma or GED
  • Two or more years managing up to 40 team members in business or food management
  • Proven track record of successfully promoting team members
  • Experience in identifying and developing talent within a team
  • Ability to make difficult personnel decisions
  • Live by and possess the Mo' Bettahs values
  • Exemplifies the aloha spirit with customers, team members, and vendors
  • Exceptional attention to detail
  • Collaborative, growth mindset and partnership oriented
  • Excellent verbal and written communication
  • Able to motivate and lead staff
  • Willingness to obtain trainings and obtain certifications as needed
  • Knowledge of Microsoft Office Suite (Outlook, Excel, Teams, Word, etc.)

Job Duties

  • Lead the execution of the brand daily
  • Competent in all FOH and BOH position
  • Responsible for the cleanliness of the restaurant, FOH and BOH
  • Responsible for Same Store Sales growth
  • Responsible for line speed to be measured using transaction times
  • Serve as primary point of contact for all customer service matters and responsible for overall customer reviews
  • Handle the execution of quality food following proper procedures and Mo' Bettahs standards
  • Coordinate and lead weekly meetings with Manager in Training, Off-Premise Coordinator, and Certified Trainer
  • Review weekly employee schedules
  • Complete weekly reports, self-reporting, people PAR staffing guide, complete online ordering, inventory, etc.
  • Have a thorough knowledge of the Mo' Bettahs culture
  • Follow all company standards for health, safety, sanitation, security, and maintain a neat and clean appearance
  • Adhere to and ensure all employees follow proper policies and procedures as outlined in the employee handbook

Job Criteria

Experience

Mid Level (3-7 years)


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