General Manager - Restaurant

Checkers & Rally's is a renowned Quick Service Restaurant (QSR) brand known for its dedication to providing quality food and exceptional customer experiences. With numerous franchise locations across the nation, Checkers & Rally's emphasizes a culture centered around team collaboration, guest satisfaction, and strong operational management. The company prides itself on serving its franchisees, teams, and guests with integrity and excellence, maintaining a fun and safe environment where employees and customers alike feel valued and respected. Being part of a field operations team at Checkers & Rally's means playing a crucial role in upholding these standards while driving the business toward sustained success and growth.

The General Manager role at Checkers & Rally's is a pivotal leadership position focused on managing all aspects of restaurant operations to ensure it is the first choice for guests and employees. This full-time opportunity offers up to $57,000 annually and involves managing the restaurant’s profit and loss to meet budgeted sales and profit goals. The manager will be responsible for executing restaurant plans, analyzing financial data, and developing strategic plans that improve sales, profits, service quality, and operational efficiency across all departments. A significant aspect of this role includes staffing—determining hiring needs, recruiting suitable candidates, and making sure shifts are adequately staffed to maintain smooth operations and excellent guest service. Training and development are also key areas of focus; the General Manager will coach and train team members and managers on operations, company policies, procedures, and overall guest service to strengthen the team’s effectiveness. Handling guest complaints, addressing policy violations, and providing consistent feedback to foster professional growth among employees are regular duties in this capacity. The manager also ensures that safety, cleanliness, and a positive work atmosphere are maintained to create a welcoming environment for both employees and guests.

This role requires a dynamic, high-energy leader capable of thriving in a fast-paced environment. The company values individuals who demonstrate integrity, service excellence, and a willingness to be bold and grow within the organization. The position demands flexibility in work schedules, including day, evening, night, and 10-hour shifts, reflecting the restaurant’s round-the-clock operations. This job is well-suited for candidates with at least two years of restaurant management experience, preferably within the QSR sector, and foundational skills in food safety certification, basic math, and proficiency with Microsoft Office and general business systems. Checkers & Rally's encourages applicants from diverse backgrounds, including those with a criminal record, reinforcing its commitment to inclusive hiring practices. With benefits that include health and dental insurance, 401(k), paid training and time off, employee discounts, and a flexible schedule, this General Manager role represents a comprehensive career opportunity for those passionate about restaurant leadership and guest satisfaction.