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General Manager (Quick Service Restaurant) at Operators of diverse portfolio of restaurants

Operators of diverse portfolio of restaurants

General Manager (Quick Service Restaurant)

Portland, TX, USA|Onsite

Job Overview

Compensation

Salary

Range $42,100.00 - $58,100.00

Benefits

competitive compensation

Medical insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Employee meal and discount programs

comprehensive training and development

Job Description

Villa Restaurant Group is a prominent multi-brand, multi-concept global restaurant operator known for its diverse portfolio that includes both quick service and full service restaurants. The group manages well-known quick service brands such as Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Jersey Mikes, Salsaritas, Melt Shop, Dos Toros, Hill Country, Juniors, Far East, Asian Chao, Tony + Benny's, and Zaros Bakery. Alongside these, Villa Restaurant Group also oversees 40North, a collection of full service restaurants including Piattino, Office Tavern Grill, Café Villa, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub, Town Bar & Kitchen, and NOM Mexican Table & Tequila Bar. This expansive reach highlights their expertise in managing varied culinary experiences, from fast casual to upscale dining, with both corporate and franchise operations.

Villa Restaurant Group is currently seeking an experienced and motivated General Manager to lead its Villa Fresh Italian quick service restaurant team located at La Palmera Mall in Corpus Christi, Texas. This role demands a hands-on leader comfortable with a fast-paced environment, focusing on overseeing daily restaurant operations and ensuring an exceptional experience for both guests and team members. Responsibilities span managing team leadership, guest service, food quality, staffing, training, inventory management, and financial performance, along with maintaining compliance with company standards.

The General Manager will play a critical role in driving operational excellence, ensuring the restaurant meets high standards in food preparation and presentation while fostering a positive, professional, and team-oriented workspace. This role requires strong financial oversight, including monitoring labor costs, food costs, sales, and ensuring efficient cash handling and inventory controls. The candidate will also develop strategies to enhance sales and profitability, conduct team meetings, provide ongoing feedback, and act as a liaison with mall management and company leadership.

Working for Villa Restaurant Group offers the opportunity to be part of a distinguished restaurant company with a strong commitment to excellent guest experiences and quality dining. The company values its people, providing competitive compensation, comprehensive benefits, and professional growth paths, making it an appealing workplace for driven restaurant professionals seeking advancement in their careers. This position is key to the continued success of the Villa Fresh Italian Kitchen at La Palmera Mall, embodying leadership that champions both the brand and its dedicated team members.

Job Requirements

Minimum of two years of restaurant management experience
general manager experience is preferred
quick-service or fast-casual restaurant experience is strongly preferred
strong leadership, communication, and organizational skills
experience managing labor, food costs, inventory, scheduling, and restaurant financial performance
ability to recruit, train, motivate, and retain a high-performing team
strong problem-solving and guest-service skills
ability to work a flexible schedule including evenings, weekends, and holidays
ability to work in a fast-paced environment and remain composed under pressure
food safety certification is preferred or must be obtained within the required timeframe

Job Qualifications

Minimum of two years of restaurant management experience
general manager experience is preferred
quick-service or fast-casual restaurant experience is strongly preferred
strong leadership, communication, and organizational skills
experience managing labor, food costs, inventory, scheduling, and restaurant financial performance
ability to recruit, train, motivate, and retain a high-performing team
strong problem-solving and guest-service skills
ability to work a flexible schedule including evenings, weekends, and holidays
ability to work in a fast-paced environment and remain composed under pressure
food safety certification is preferred or must be obtained within the required timeframe

Job Duties

Lead and manage all daily restaurant operations
recruit, train, coach, schedule, and develop team members
create a positive, professional, and team-oriented work environment
ensure excellent guest service and promptly resolve guest concerns
maintain high standards for food quality, preparation, presentation, and cleanliness
monitor labor, food costs, inventory, sales, and other operating expenses
manage ordering, inventory levels, cash handling, and financial controls
ensure compliance with food safety, sanitation, workplace safety, and company policies
develop strategies to increase sales and improve restaurant profitability
conduct team meetings and provide ongoing performance feedback
partner with mall management and company leadership as needed
lead by example and remain actively involved in restaurant operations