General Manager (Quick Service Restaurant)

Portland, TX, USA|Onsite

Job Overview

Compensation

Salary

Range $42,100.00 - $58,100.00

Benefits

competitive compensation

Medical insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Employee meal and discount programs

comprehensive training and development

opportunities for professional growth and advancement

Supportive and team-focused work environment

Job Description

Villa Restaurant Group is a distinguished multi-brand, multi-concept global restaurant group known for its diverse portfolio that includes both quick service and full service dining establishments. Their quick service brands such as Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Jersey Mikes, Salsaritas, Melt Shop, Dos Toros, Hill Country, Juniors, Far East, Asian Chao, Tony + Benny's, and Zaros Bakery offer a wide variety of fast and flavorful food options. In addition to these, the group also manages 40North full service restaurants including Piattino, Office Tavern Grill, Café Villa, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub, Town Bar & Kitchen, and NOM Mexican Table & Tequila Bar. This expansive array of concepts demonstrates the group's extensive expertise in the restaurant industry, with operations spanning corporate and franchise models.

The Villa Restaurant Group is currently seeking an experienced and motivated General Manager to lead the Villa Fresh Italian quick service restaurant located at La Palmera Mall in Corpus Christi, Texas. This position calls for a dynamic leader who is passionate about managing restaurant operations and delivering consistent, high-quality guest experiences. The General Manager will be entrusted with overseeing all day-to-day aspects of the restaurant, ranging from team leadership and guest service to food quality, financial management, staffing, training, inventory control, and adherence to corporate standards. Emphasizing a hands-on approach, the ideal candidate thrives under fast-paced conditions and is dedicated to fostering a positive work environment for both employees and customers.

As a General Manager at Villa Fresh Italian, you will lead a team with professionalism and drive, recruiting, training, and coaching employees to ensure optimum performance and guest satisfaction. You will play a crucial role in maintaining stringent food safety, sanitation, and workplace safety standards, thus affirming the brand's reputation for quality and reliability. Financial stewardship will be key as you manage labor costs, food expenses, inventory, sales, and other operational costs to maximize profitability. The position also involves conducting regular team meetings, delivering performance feedback, and collaborating effectively with mall management and company leadership. This role is pivotal in implementing strategies to boost sales and enhance the overall profitability of the restaurant.

Villa Restaurant Group offers competitive compensation and a comprehensive benefits package, including medical, dental, and vision insurance, 401K plans, and paid time off. Employees benefit from a supportive, team-oriented work environment complemented by detailed training and development programs, employee meal and discount schemes, and promising opportunities for career growth and advancement. This opportunity is an excellent career step for dedicated professionals eager to grow within the vibrant and challenging restaurant industry while making a meaningful impact in the La Palmera Mall community. Candidates must be flexible to work evenings, weekends, and holidays and hold or be willing to obtain food safety certification to maintain compliance with health standards.

Job Requirements

minimum of two years of restaurant management experience
general manager experience is preferred
quick-service or fast-casual restaurant experience is strongly preferred
strong leadership, communication, and organizational skills
experience managing labor, food costs, inventory, scheduling, and restaurant financial performance
ability to recruit, train, motivate, and retain a high-performing team
strong problem-solving and guest-service skills
ability to work a flexible schedule, including evenings, weekends, and holidays
ability to work in a fast-paced environment and remain composed under pressure
food safety certification is preferred or must be obtained within the required timeframe

Job Qualifications

minimum of two years of restaurant management experience
general manager experience is preferred
quick-service or fast-casual restaurant experience is strongly preferred
strong leadership, communication, and organizational skills
experience managing labor, food costs, inventory, scheduling, and restaurant financial performance
ability to recruit, train, motivate, and retain a high-performing team
strong problem-solving and guest-service skills
food safety certification is preferred or must be obtained within the required timeframe

Job Duties

lead and manage all daily restaurant operations
recruit, train, coach, schedule, and develop team members
create a positive, professional, and team-oriented work environment
ensure excellent guest service and promptly resolve guest concerns
maintain high standards for food quality, preparation, presentation, and cleanliness
monitor labor, food costs, inventory, sales, and other operating expenses
manage ordering, inventory levels, cash handling, and financial controls
ensure compliance with food safety, sanitation, workplace safety, and company policies
develop strategies to increase sales and improve restaurant profitability
conduct team meetings and provide ongoing performance feedback
partner with mall management and company leadership as needed
lead by example and remain actively involved in restaurant operations