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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $75,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive base salary
performance-based bonuses
Comprehensive health insurance
Dental Insurance
Vision Insurance
Paid Time Off
sick leave
World-class training
Career development within premier franchise group
Job Description
The hiring establishment is an iconic Quick-Service Restaurant (QSR) brand globally recognized for its excellence in fast, efficient, and customer-focused service. This establishment operates a high-traffic restaurant location in Wilmington, Delaware, known for delivering outstanding speed and quality, driven by a strong commitment to operational precision and customer satisfaction. The company prides itself on maintaining "gold standards" across food safety, cleanliness, and customer experience, making it a leader in the highly competitive quick-service industry. With a robust corporate support structure, world-class training programs, and a strong culture rooted in efficiency and people-first principles, this brand offers a dynamic environment for... Show More
Job Requirements
- Valid drivers license and reliable transportation
- Ability to work flexible hours including early mornings weekends and holidays
- Minimum of 2 years of experience in general management within quick-service restaurants
- Strong organizational and multitasking skills
- Capability to lead and manage large teams under high pressure
- Commitment to uphold brand operational standards and customer service excellence
Job Qualifications
- 2 plus years of general management experience in high-volume quick-service restaurant environment
- Proven track record of passing rigorous corporate inspections and audits
- Demonstrated leadership with ability to manage and motivate large teams of 40 plus employees
- Systems-driven approach with experience following and implementing operational playbooks
- Strong financial acumen including labor and inventory management
- Availability to work 50 plus hours per week including peak periods weekends and mornings
- Effective communication and interpersonal skills to foster team and guest relationships
Job Duties
- Lead all restaurant operations ensuring 100 percent compliance with food safety cleanliness and brand-specific gold standards
- Own the speed of service metrics optimizing floor positioning to improve drive-thru performance with 100 percent accuracy
- Manage full profit and loss including labor cost control and inventory waste to maximize bottom line and bonus potential
- Recruit train and retain diverse crew building a deep bench of talent from shift managers to crew trainers
- Ensure every guest receives fast friendly and consistent experience across dine-in mobile app and drive-thru channels
- Maintain rigorous adherence to operational systems supporting corporate inspections and audits
- Foster a people-first culture that motivates and engages a team of over 40 employees in a fast-paced environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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