Job Overview
Employment Type
Full-time
Compensation
Salary
Range $52,500.00 - $78,500.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Vacation Time
Sick Time
basic life insurance
voluntary life insurance
Parental leave
401k plan
Flexible spending account
Health savings account
wellness programs
Job Description
AEG (Anschutz Entertainment Group) is a global leader in sports and live entertainment, with over 20 years of pioneering influence in creating unforgettable experiences for audiences worldwide. As a multifaceted company, AEG operates more than 300 venues, manages premier sports franchises, and promotes marquee music brands, making it one of the most dynamic entities in the entertainment industry. Every year, the company hosts over 160 million guests, promotes more than 10,000 shows, and presents upwards of 22,000 events globally. This extensive reach allows AEG to provide exceptional entertainment across a diverse range of platforms and locations, driven by a commitment to innovation, artistry, and community engagement.
With a strong focus on sustainability and inclusivity, AEG strives to reflect the diverse communities it serves, fostering an environment where creativity and collaboration thrive. The company actively implements environmentally responsible practices and seeks meaningful partnerships that enrich local communities while enhancing guest experiences. Employees at AEG are challenged to bring their best to the table, contributing to a culture that values performance excellence and continuous improvement.
The General Manager role at AEG is a leadership position centered on the comprehensive management and operational success of a major facility. This full-time, senior-level position is pivotal in driving the strategic, financial, and day-to-day operations of the venue. The General Manager oversees all aspects of the facility, including staffing, finance, marketing, production, and maintenance, ensuring that all functions operate seamlessly and in compliance with federal and local safety regulations.
Key responsibilities include directing and overseeing facility operations by organizing staff and managing daily activities, coordinating programs, events, and schedules, and conducting thorough post-event operational and financial reviews to assess success and identify areas for improvement. The General Manager evaluates and enhances policies and procedures to boost efficiency, safety, and performance. Staffing oversight is critical, with duties ranging from recruitment and training to performance evaluations and succession planning. This role also requires leading cross-functional meetings focused on operations, financial health, and staff development.
Managing relationships with vendors, contractors, sponsors, and strategic partners is essential, including contract negotiation and performance monitoring to ensure alliances benefit the venue’s objectives. The General Manager also establishes the annual operating calendar, including programming strategy, hours of operation, and financial projections, and plays a key role in budgeting and cost control.
Beyond operational management, this position involves community engagement through developing and implementing strategies that enhance the venue’s local presence and partnering with stakeholders. Professional development programs, emergency preparedness, regulatory compliance, and customer service resolution fall under the General Manager’s purview. A unique aspect of this role includes leading the transition from construction to operational status, coordinating closely with construction, development, and ownership teams to finalize operational protocols and readiness.
This position offers a competitive salary range of $91,000 to $152,000 annually and is eligible for bonuses under the company's bonus plan. AEG provides a comprehensive benefits package for full-time employees, including medical, dental, and vision insurance, paid holidays, vacation and sick leave, company-paid basic life insurance, voluntary life insurance, parental leave, a 401(k) plan with employer matching, flexible spending and health savings accounts, and wellness programs. The company underscores its commitment to equal opportunity employment, ensuring a fair, nondiscriminatory hiring process and workplace environment. Candidates should note that work visa sponsorship is not available for this role. Joining AEG as a General Manager offers the chance to lead in one of the world’s most exciting entertainment environments, fostering growth both professionally and personally.
With a strong focus on sustainability and inclusivity, AEG strives to reflect the diverse communities it serves, fostering an environment where creativity and collaboration thrive. The company actively implements environmentally responsible practices and seeks meaningful partnerships that enrich local communities while enhancing guest experiences. Employees at AEG are challenged to bring their best to the table, contributing to a culture that values performance excellence and continuous improvement.
The General Manager role at AEG is a leadership position centered on the comprehensive management and operational success of a major facility. This full-time, senior-level position is pivotal in driving the strategic, financial, and day-to-day operations of the venue. The General Manager oversees all aspects of the facility, including staffing, finance, marketing, production, and maintenance, ensuring that all functions operate seamlessly and in compliance with federal and local safety regulations.
Key responsibilities include directing and overseeing facility operations by organizing staff and managing daily activities, coordinating programs, events, and schedules, and conducting thorough post-event operational and financial reviews to assess success and identify areas for improvement. The General Manager evaluates and enhances policies and procedures to boost efficiency, safety, and performance. Staffing oversight is critical, with duties ranging from recruitment and training to performance evaluations and succession planning. This role also requires leading cross-functional meetings focused on operations, financial health, and staff development.
Managing relationships with vendors, contractors, sponsors, and strategic partners is essential, including contract negotiation and performance monitoring to ensure alliances benefit the venue’s objectives. The General Manager also establishes the annual operating calendar, including programming strategy, hours of operation, and financial projections, and plays a key role in budgeting and cost control.
Beyond operational management, this position involves community engagement through developing and implementing strategies that enhance the venue’s local presence and partnering with stakeholders. Professional development programs, emergency preparedness, regulatory compliance, and customer service resolution fall under the General Manager’s purview. A unique aspect of this role includes leading the transition from construction to operational status, coordinating closely with construction, development, and ownership teams to finalize operational protocols and readiness.
This position offers a competitive salary range of $91,000 to $152,000 annually and is eligible for bonuses under the company's bonus plan. AEG provides a comprehensive benefits package for full-time employees, including medical, dental, and vision insurance, paid holidays, vacation and sick leave, company-paid basic life insurance, voluntary life insurance, parental leave, a 401(k) plan with employer matching, flexible spending and health savings accounts, and wellness programs. The company underscores its commitment to equal opportunity employment, ensuring a fair, nondiscriminatory hiring process and workplace environment. Candidates should note that work visa sponsorship is not available for this role. Joining AEG as a General Manager offers the chance to lead in one of the world’s most exciting entertainment environments, fostering growth both professionally and personally.
Job Requirements
- BA/BS degree in a related field
- 10+ years of related work experience
- experience and knowledge in overseeing physical venue
- management experience
- exceptional leadership abilities
- proven track record of developing and managing budgets
- proficiency in Microsoft Office (Word Excel and Outlook)
- ability to work in a fast paced environment
- excellent communication skills
- creative and detail-oriented with outgoing personality
- knowledge of music industry preferred
Job Qualifications
- BA/BS degree in a related field
- 10+ years of related work experience
- experience and knowledge in overseeing physical venue
- experience with management leadership and conflict resolution
- must have management experience and exceptional leadership abilities
- must have proven track record of developing and managing budgets
- computer savvy and proficient in Microsoft Office (Word Excel and Outlook)
- self-motivated with the ability to work in a fast paced environment
- excellent written listening and verbal communication skills
- must be creative detail-oriented person with an outgoing personality
- knowledge of music industry preferred
Job Duties
- direct and oversee all facility operations including planning organizing and managing staff and daily activities
- manage day-to-day operations including coordination of programs events and schedules conduct post-event operational and financial reviews
- evaluate and enhance policies and procedures to improve operational efficiency safety and overall performance
- oversee staff management functions including recruitment hiring training supervision performance evaluation and succession planning
- lead cross-functional meetings related to operations financial performance and staff training
- establish and manage relationships with vendors contractors sponsors and strategic partners negotiate contracts and monitor performance
- establish and manage the annual operating calendar including initial programming strategy hours of operation and attendance and revenue projections for venue launch and ongoing operations
- develop implement and monitor operating budgets oversee cost control and financial performance for operations and events
- identify and pursue partnership opportunities to enhance revenue operations and community presence develop and execute community engagement strategies represent the organization at public events and build relationships with local stakeholders
- design and implement cross-departmental training and professional development programs including pre-opening onboarding and operational readiness initiatives
- prepare and maintain all required reports records and permits in compliance with city and management requirements
- ensure compliance with all applicable local state and federal regulations including OSHA maintain and implement the Emergency Action Plan EAP
- resolve escalated customer service issues ensuring timely investigation and resolution
- lead pre-opening and transition from construction to operations partnering with development construction and ownership teams to finalize punch list items and implement operational protocols staffing vendor contracts and budgets
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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