General Manager - Plainfield, NJ

Petco Animal Supplies, Inc. is a leading pet specialty retailer in the United States, dedicated to helping pets live their best lives. With over 60 years of experience, Petco serves pet parents and their beloved animals through more than 1,500 stores across the U.S., Mexico, and Puerto Rico, as well as through Vetco Total Care hospitals, preventive care clinics, and distribution centers. Petco prides itself on creating a welcoming, inclusive environment where pets and those who care for them feel supported and valued. The company places a strong emphasis on its core values: putting pets first, fostering connection and enjoyment in pet ownership, and fostering teamwork and authentic leadership among its team members. Petco’s comprehensive approach extends beyond retail, supporting animal welfare through initiatives like Petco Love, which has helped find homes for approximately 7 million animals via adoption events.

The General Manager role at Petco is a full-time, in-store leadership position based at 1262 Rt 22 East, North Plainfield, NJ 07060. This role is pivotal in driving the success of a Pet Care Center by delivering outstanding service, ensuring high standards of animal care, and leading a motivated, diverse team. As a General Manager, you are the driving force behind your store's business performance, people development, and operational excellence. You will take ownership of your Pet Care Center’s success and act as a role model of leadership, embodying Petco’s mission and values.

In this role, you will champion the health and safety of all animals in your care, ensuring that Petco’s standards and policies regarding humane treatment are consistently adhered to. You will create an environment that welcomes pets and pet parents alike, fostering trust and satisfaction through integrity, transparency, and a steadfast commitment to doing what is right. Your leadership will not only inspire your team but also empower them to grow professionally and personally, nurturing a positive and inclusive workplace culture.

Operationally, you will manage all facets of the store’s performance including sales growth, profitability, labor management, payroll, and inventory controls to maximize productivity and efficiency. Execution of merchandising standards, store appearance, and loss prevention are critical components of your responsibilities. Beyond the store operations, you will represent Petco in the local community by leading adoption initiatives, events, and partnerships that strengthen the company’s social impact.

The General Manager role involves regular interaction with customers, partners, and pets on the sales floor, making presence and engagement essential. Physical requirements include standing, walking, bending, kneeling, reaching, and the ability to safely lift up to 50 pounds. Additionally, flexibility to work evenings, weekends, and holidays is required to support store operating hours. Travel may occasionally be necessary for training, meetings, or community events.

A successful General Manager at Petco will oversee a safe and healthy environment where pets thrive, cultivate a highly engaged and high-performing team with strong retention and development, and operate a profitable, well-regarded Pet Care Center that exemplifies Petco’s values. The salary range for this position is $52,520 to $85,800 annually, with actual pay dependent on location, experience, and compliance with minimum wage laws.

Joining Petco means you will be part of a purpose-driven culture that values inclusion, teamwork, authentic leadership, and the passion to make a meaningful difference in the lives of pets and their families. Petco supports career growth through development programs and offers a comprehensive Total Rewards package including health and financial benefits, 401K, incentives, and paid time off. Embrace the opportunity to own and shape your business every day in this rewarding leadership role at Petco, where the pet-human bond is nurtured and celebrated.