Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $110,000.00 - $130,000.00
Work Schedule
Standard Hours
Benefits
Salary
cellphone allowance
Incentive Eligible
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k plan
HSA plan
Fsa plan
Referral Bonus
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
Employee assistance program
volunteer opportunities
Committee participation
Online Learning Platform
Third party perks
Job Description
The General Manager role at The Lodge at Columbia Point is a pivotal leadership position responsible for overseeing all hotel operations, ensuring that each department functions cohesively to uphold the property's high standards. This role involves directing and coordinating all facets of the hotel’s activities, from managing staff and maintaining financial performance to fostering community relationships and enhancing guest services. Offering an attractive salary range of $110,000 to $130,000 depending on experience, along with numerous benefits such as medical, dental, vision coverage, retirement plans, and paid time off, this position is designed for an experienced hospitality professional with at least... Show More
Job Requirements
- at least 5 years progressive experience in a General Manager role at a property of similar size and level of service
- working knowledge of all applicable laws, codes and regulations
- strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals
- ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public
- strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results
- strong financial management skills, including budget management, expense control, forecasting and analysis of financial statements
- strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building
Job Qualifications
- bachelor's degree in hospitality management, business administration, or a related field preferred
- proven track record of successfully managing full-service hotel operations
- demonstrated leadership ability in team building and staff development
- experience with budgeting and financial reporting
- strong interpersonal and communication skills
- ability to handle high-pressure situations with professionalism and composure
- proficiency with hotel management software and MS Office
- commitment to uphold company values and culture
- adaptability to evolving industry trends and guest expectations
Job Duties
- provides overall direction, coordination and leadership for all departments in the property
- primary support for all group sales outreach, negotiations, planning and service
- direct liaison to all community organizations, city officials, industry associations and public relations entities
- ensures all applicable standards, policies and procedures are fully implemented in all departments
- participates in preparation of the annual operating budget and financial plans which support the overall objectives of the property
- creates and monitors annual operating goals, addressing all the drivers (financial, guests, infrastructure, and learning and growth)
- works with department leaders to meet or exceed established budgetary guidelines for the hotel
- establishes sound pricing policies for guest services
- reviews and approves operating expenses
- develops and implements strategies to enhance profitability and revenue generation
- directs the accurate and on-time preparation, production and distribution of all required reports
- protects and enhances the value of all property assets through appropriate programs in maintenance, security, emergency preparedness, housekeeping and capital improvements
- analyzes guest feedback and discusses findings with department leaders
- institutes changes and upgrades in service as necessary
- promotes the property by building and maintaining an active and visible position in the local community and with industry partners
- selects, supervises, trains, develops, schedules, disciplines, and counsels staff
- demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards
- provides timely formal assessment of individual team members in alignment with the performance review policy and procedures
- conducts training on job standards and areas of responsibility as needed
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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