
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $130,000.00 - $150,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k plan
Paid Time Off
Holiday pay
cellphone allowance
Free parking
Employee assistance program
Referral Bonus
Discounted lodging
Commuter allowance
Online Learning Platform
volunteer opportunities
Job Description
Hotel Interurban rises above Seattle's Southside offering guests dramatic views of Mount Rainier. This prominent hotel blends comfort, convenience, and elevated guest experiences, making it a preferred destination minutes from Sea-Tac Airport. Surrounded by over 200 shopping, dining, and entertainment options, the hotel caters comfortably to both business and leisure travelers. The hotel features modern amenities including 49" HDTVs, a diverse menu from Rendition restaurant, grab-and-go options from Urban Roast, a state-of-the-art fitness center, and an indoor saline pool, providing a harmonious combination of technology and luxury for every guest. The hotel stands 19 stories tall, giving visitors a unique vantage point to enjoy the Seattle Southside area. As part of Columbia Hospitality, a national management and consulting company with over 25 years of experience, Hotel Interurban benefits from a reputation for excellence in hospitality management, recognized repeatedly as one of the top companies to work for in Washington.
The role of General Manager at Hotel Interurban is a high-visibility leadership position responsible for directing all property operations, ensuring financial success, operational excellence, and top-tier guest service. The General Manager acts as the essential link between ownership, corporate leadership, and the property team, shaping a culture that puts people first and is driven by strong values. This includes empowering employees, strengthening community ties, and consistently delivering memorable guest experiences. The General Manager will be at the forefront of strategic planning and performance management, overseeing budgeting, forecasting, revenue generation, and cost control to meet the property’s financial targets. Additionally, the role entails leading sales efforts, community outreach, and maintaining compliance with company policies and regulatory requirements. This dynamic position requires a leader who can foster a collaborative environment that motivates staff, nurtures professional growth, and champions inclusivity, respect, creativity, enthusiasm, honesty, and accountability. Hotel Interurban offers a competitive salary range of $130,000 to $150,000 depending on experience, along with incentive eligibility, cellphone allowance, free parking, and daily pay options. The compensation package includes paid time off, holiday pay, medical, dental, vision, disability, 401K plans, employer contributions to HSA/FSA plans, and numerous employee perks designed to support work-life balance and career development. The organization emphasizes a values-based culture, encouraging volunteerism, committee participation, task force involvement, and offers an online learning platform to support continuous personal and professional growth. Working at Hotel Interurban means joining a motivated, inclusive team energized by a commitment to create exceptional experiences for guests, while also fostering an engaging and supportive workplace environment.
The role of General Manager at Hotel Interurban is a high-visibility leadership position responsible for directing all property operations, ensuring financial success, operational excellence, and top-tier guest service. The General Manager acts as the essential link between ownership, corporate leadership, and the property team, shaping a culture that puts people first and is driven by strong values. This includes empowering employees, strengthening community ties, and consistently delivering memorable guest experiences. The General Manager will be at the forefront of strategic planning and performance management, overseeing budgeting, forecasting, revenue generation, and cost control to meet the property’s financial targets. Additionally, the role entails leading sales efforts, community outreach, and maintaining compliance with company policies and regulatory requirements. This dynamic position requires a leader who can foster a collaborative environment that motivates staff, nurtures professional growth, and champions inclusivity, respect, creativity, enthusiasm, honesty, and accountability. Hotel Interurban offers a competitive salary range of $130,000 to $150,000 depending on experience, along with incentive eligibility, cellphone allowance, free parking, and daily pay options. The compensation package includes paid time off, holiday pay, medical, dental, vision, disability, 401K plans, employer contributions to HSA/FSA plans, and numerous employee perks designed to support work-life balance and career development. The organization emphasizes a values-based culture, encouraging volunteerism, committee participation, task force involvement, and offers an online learning platform to support continuous personal and professional growth. Working at Hotel Interurban means joining a motivated, inclusive team energized by a commitment to create exceptional experiences for guests, while also fostering an engaging and supportive workplace environment.
Job Requirements
- Minimum of five years progressive experience in a General Manager or senior leader in a hotel or resort of similar size, service level and complexity
- Strong financial acumen with proven success in budgeting, forecasting and P&L management
- In-depth knowledge of hotel operations including front office, food & beverage, housekeeping and facilities management
- Excellent leadership, communication and interpersonal skills
- Demonstrated ability to analyze data and develop strategic plans
- Skilled in decision-making and problem-solving
- Working knowledge of applicable laws, codes and regulations
- Flexibility to work extended hours including nights, weekends and holidays
Job Qualifications
- Minimum of five years progressive experience in a General Manager or senior leader in a hotel or resort of similar size, service level and complexity
- Strong financial acumen with proven success in budgeting, forecasting and P&L management
- In-depth knowledge of hotel operations, including front office, food & beverage, housekeeping and facilities management
- Excellent leadership, communication and interpersonal skills with the ability to build trust and motivate teams
- Demonstrated ability to analyze data, develop strategic plans and drive results
- Skilled in decision-making, problem-solving, organization and prioritization
- Working knowledge of all applicable laws, codes and regulations
- Flexibility to work extended hours including nights, weekends and holidays as required by business needs
Job Duties
- Provides visionary leadership and direction to all property departments, ensuring alignment with company mission, goals and performance standards
- Oversee day-to-day operations, maintaining efficient, high-quality service delivery across departments
- Directs the development and achievement of the property’s financial goals including budgeting, forecasting, revenue generation and cost management
- Collaborates with ownership and corporate leadership on strategic initiatives, performance reporting and long-term planning
- Primary support for sales efforts, including outreach, negotiations, planning and execution of service delivery to ensure satisfaction and repeat business
- Acts as the primary representative of the property within the community and industry, fostering strong relationships with local organizations, officials and business partners
- Protects and enhances the value of all property assets through appropriate programs in maintenance, security, emergency preparedness, housekeeping and capital improvements
- Analyzes guest feedback and works with department leaders to identify service improvements and implement enhancements
- Selects, trains, mentors and evaluates management and staff to ensure a high performing, guest centric culture. Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards
- Conducts performance reviews, delivers feedback and supports professional growth and succession planning
- Ensures adherence to company policies, procedures and regulatory requirements across all operational areas
- Leads by example, promoting the company’s values of inclusion, respect, creativity, enthusiasm, honesty and accountability
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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