General Manager | Hotel Indigo

Hotel Indigo, a prestigious hospitality brand under Columbia Hospitality, offers an unparalleled blend of boutique charm and world-class service in vibrant, culturally rich locations. Columbia Hospitality is a people-centered company that values creating exceptional experiences, fostering a tight-knit and inclusive environment where employees are respected and empowered. With a commitment to values-based culture, continuous growth, and community involvement, Columbia Hospitality has gained a reputation for not only delivering outstanding guest services but also nurturing career development and work-life balance for its team members. The organization prides itself on offering robust benefits including comprehensive medical, dental, and vision plans, paid time off, holiday pay, and unique perks like discounted lodging, dining, spa, golf, and retail opportunities. The company also emphasizes diversity, equity, and inclusion, volunteer opportunities, and professional development through an online learning platform.

The General Manager role at Hotel Indigo is a dynamic leadership position responsible for guiding all hotel departments toward operational excellence and financial success. The position offers a competitive salary range from $115,000 to $120,000 dependent on experience, as well as additional allowances like cellphone stipend and incentive pay. The General Manager serves as the primary representative for the hotel in the local community, industry associations, and with the public relations sector, reinforcing Hotel Indigo's brand and reputation. Key responsibilities include overseeing daily operations, managing budgets, ensuring compliance with policies, maintaining property assets, and fostering a workplace culture that supports employee growth and guest satisfaction. This role demands strong leadership qualities that inspire and motivate staff, with direct accountability for training, performance reviews, and team development. The position also requires active engagement in group sales efforts, strategic planning, and financial analyses to drive profitability and revenue growth. Through collaborative work with department heads and community stakeholders, the General Manager ensures the hotel meets or exceeds all operational and financial goals, remains competitive in pricing, and continuously enhances the guest experience. Essential to success in this role is a balanced focus on financial management, guest services, infrastructure maintenance, and learning and growth - all core drivers of Hotel Indigo's operational strategy. Candidates that join Columbia Hospitality become part of a passionate, innovative culture dedicated to making a lasting positive impact on employees, guests, and the communities they serve.