General Manager of Venues

Starwood Hotels is a renowned global hospitality company that prides itself on delivering exceptional guest experiences through its diverse portfolio of upscale luxury hotels and resorts. With a strong commitment to excellence, Starwood Hotels has established itself as a leader in the hospitality industry, known for its innovative approach and dedication to quality service. The company values not only the physical attributes of its venues but also the people who contribute to creating memorable moments for guests, particularly in the food and beverage sector.

Life is precious, including the experiences we have with food and the people we share those experiences with. The Food & Beverage teams at Starwood Hotels understand and value that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests. This philosophy drives the company’s pursuit of culinary and service excellence, making it an exciting place for professionals passionate about hospitality.

The role of General Manager of Venues at Starwood Hotels is designed for a dynamic and experienced leader who embodies these values and is ready to champion them daily. This leadership position requires a dedicated individual who excels in motivating teams, elevating operational standards, and fostering a culture of continuous learning and growth. The General Manager will oversee multiple facets of the food and beverage operations, including restaurants, in-room dining, mini bar services, and special events.

This role is ideal for someone who thrives in a fast-paced environment and approaches challenges with innovative solutions. The successful candidate will not only lead but also work alongside their team, demonstrating a hands-on approach to ensure the highest quality of service and operational efficiency. There is significant room for growth within this position, particularly for a service-minded professional who is committed to delivering excellence and driving the success of the venues under their management.

Working as the General Manager of Venues involves comprehensive responsibility for operational and financial management. This includes managing budgets, monitoring business performance, recruiting and training team members, and maintaining stringent quality standards. The role demands an individual who is flexible and prepared to meet the demands of a 24-hour operation, embodying resilience and adaptability.

In addition to operational duties, the General Manager plays a crucial role in developing the team, nurturing talent, and creating an environment where employees feel valued and engaged. Strong communication skills, both verbal and written, are essential for effectively managing internal teams and ensuring guest satisfaction. This position calls for a seasoned professional with at least eight years of experience in a similar upscale luxury environment and a minimum of four years in a leadership role within the food and beverage industry.

The ideal candidate will bring a wealth of expert knowledge in food and beverage operations, a proven track record in guest and team member engagement, and successful financial performance. A post-secondary diploma or degree is considered a plus, reflecting the company’s commitment to professional development and excellence.

Starwood Hotels offers its employees a competitive benefits package, including free medical, dental, and vision coverage (with bi-weekly contributions for dependents), free parking, up to 18 paid time off days per year, nine paid holidays, a 401(k) match program, and discounted stays at Starwood Hotels. These benefits underscore the company’s investment in the well-being and satisfaction of its team members, making it an attractive employer for hospitality professionals.

As a General Manager of Venues at Starwood Hotels, you will be part of a prestigious company that values quality, innovation, and the power of exceptional food and beverage experiences. This role offers a unique opportunity to lead, inspire, and grow within a globally recognized hospitality brand that is dedicated to creating unforgettable moments for guests and meaningful careers for employees.