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General Manager of Ticket Sales and Operations - Omaha Athletics at Taymar Sales U

Taymar Sales U

General Manager of Ticket Sales and Operations - Omaha Athletics

Omaha, NE, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

flexible schedule

Employee Discounts

Job Description

Taymar Sales U. is a dynamic sports marketing company established in 2019, dedicated to providing innovative revenue generation solutions to collegiate and professional sports clients. Our unique business model fosters goal alignment, integration, and collaboration with over 47 sports organizations, focusing on ticket sales, ticket operations, sponsorships, and annual giving. At Taymar Sales U., our commitment extends beyond service delivery; we strive to create an environment where our colleagues can grow and succeed professionally. Our teams work closely on-site with clients to tailor comprehensive strategies that drive financial performance and fan engagement in the competitive sports industry.

We are currently seeking an experienced General Manager of Ticket Sales & Operations to lead the Omaha Athletics ticketing unit. This full-time role offers an exciting opportunity to oversee all aspects of ticket sales and operations at both Omaha Athletics events and Baxter Arena. The General Manager will be responsible for managing and developing the sales team, implementing strategic sales initiatives, ensuring superior customer service, and optimizing ticket inventory and event execution. The position requires a passionate leader with a strong background in ticket management and sales, who can thrive in a fast-paced environment and deliver measurable results.

As the General Manager of Ticket Sales & Operations, you will play a pivotal role in shaping the ticket sales strategy, driving revenue growth through new season tickets, group sales, and renewals. You will recruit, train, and lead a dedicated sales team, working closely with senior athletics department administration to establish pricing, benefits, and promotional programming. Your expertise in digital marketing and campaign development will be vital in expanding our reach and increasing ticket sales. Additionally, you will oversee daily ticket operations, including box office management, event system builds, revenue tracking, and inventory control, ensuring a smooth and positive experience for all customers.

This leadership position requires hands-on management and active participation in day-to-day ticket office activities at our on-campus location, along with community engagement to support sales efforts. The role involves working evenings and weekends to support all home games and special events. Taymar Sales U. offers a collaborative work environment with opportunities for professional development and direct access to executive leadership. Join us and be a key contributor to revolutionizing how college athletics generate revenue and engage fans, while advancing your career in the evolving sports marketing landscape.

Job Requirements

Bachelor’s degree preferred
Minimum 5 years of experience in ticket sales, management and operations
Strong leadership and communication skills
Experience with Ticketmaster or similar ticketing systems
Ability to work evenings and weekends
Strong organizational and multitasking abilities
Proven track record of meeting or exceeding sales goals

Job Qualifications

5+ years’ experience in ticket sales, management and ticket operations
Passion for sales and leadership, with strong organization skills, work ethic and positive attitude
Demonstrated ability to hire, train and lead a sales team
Experience in ticket operations and Ticketmaster Ticketing System
Ability to schedule, lead and manage a sales team and gameday box office staff

Job Duties

Direct oversight of ticket sales strategy and execution for all ticketed Omaha athletic events
Implement and exceed all team ticket sales revenue goals
Develop comprehensive sales campaign in the areas of new season tickets, group sales and retention
Recruit, train and develop sales team to meet and exceed ticket sales goals
Meet and work collaboratively with senior administration within the athletics department
Oversee and deploy digital marketing strategies to increase sales and lead generation
Work with Athletics Department senior staff to determine ticket pricing, benefits and programming
Work in the assigned, on campus location
Oversee all aspects of ticket operations strategy and execution for athletics
Hire, train and manage all gameday box office staff for all ticketed sports and non-athletics events in Baxter Arena
Initiate and execute ticket system builds within ticket system
Generate reports and accurately track overall ticketing revenue pace towards goals
Manage inventory across all ticketed events
Provide scheduling, leadership and direction to gameday box office team
Work in the assigned, on campus location daily as well as go on in person meetings out in the community
Work effectively under pressure in a fast-paced environment to produce accurate results
Maintain a positive working relationship with all internal and external units of the department and University to ensure a positive event experience for customers
Must be able to work evenings/weekends, as required. All home games will be worked in various capacities