General Manager of Restaurants

Louisville, KY, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $85,000.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Day 1 benefit enrollment

PTO accrual from day 1

401K with company match

hotel discounts

Paid Time Off

Holiday pay

Professional Development

Job Description

First Hospitality is a reputable hotel development, investment, and management company headquartered in Chicago, established in 1985. Known for its forward-thinking approach, First Hospitality focuses on delivering exceptional value through excellence and innovative practices. The company strives to foster an inclusive and collaborative work environment that values diversity, flexibility, and fairness. By embracing these principles, First Hospitality aims to attract and retain a high-performing workforce dedicated to meeting the diverse needs of its customers across various properties and markets.

The role of General Manager of Restaurants is a vital leadership position within the company's food and beverage operations. This role is designed for an experienced operations leader who is passionate about driving strong business results through people and performance. The General Manager will be responsible for overseeing the entire restaurant, bar, and banquet operations under their purview, ensuring profitability and excellence in service. In this capacity, the manager leads a customer and employee-centric culture that emphasizes growth, empowerment, productivity, quality, diversity, and team achievement. This role plays an instrumental part in strategic planning and execution of initiatives that benefit both the Food and Beverage (F&B) department and the overall property.

A successful candidate will thrive in a fast-paced environment and possess strong prioritization and delegation skills. They are self-motivated, eager to distinguish themselves as a leader in F&B, and enjoy motivating and teaching others. The role requires ensuring adherence to critical standards of product quality, service speed, cleanliness, and sanitation, while driving sales and cost control to optimize business outcomes. Additionally, this position involves comprehensive staff management duties spanning recruiting, scheduling, training, and retention.

Employment with First Hospitality offers a full benefits package effective from day one, including insurance enrollment, paid time off, holiday pay, and 401(k) plans with company match available after 30 days. Employees also gain access to hotel and travel discounts at world-class destinations and benefit from professional development and promotion opportunities designed to nurture career growth. This role is ideal for an individual looking to advance their career in hotel food and beverage management with a company that values innovation, inclusion, and operational excellence.

Job Requirements

Must be able to speak, read, write and understand the primary language(s) used in the workplace
Ability to prepare and analyze data figures and transcriptions prepared on and generated by computer
Knowledge of computer accounting programs, math skills and budgetary analysis capabilities required
Strong administrative skills including business writing and mathematics for basic accounting
Must be able to lift up to 30 pounds occasionally
Requires grasping, writing, standing, sitting, walking, bending, listening, hearing ability and visual acuity
Some college and/or advanced training in food operations
Prior hotel and supervisory experience preferred
Culinary Arts training a plus
Ability to work calmly under stressful situations
Maintain high level of guest satisfaction is in absolute requirement for this position

Job Qualifications

Some college and/or advanced training in food operations
Prior hotel and supervisory experience preferred
Culinary Arts training a plus
Good communication skills both verbal and written
Administrative skills including business writing, basic accounting mathematics and knowledge of Microsoft Office programs
Ability to prepare and analyze data generated on computers
Ability to work calmly under stressful situations
Ability to maintain a high level of guest satisfaction

Job Duties

Oversee the day to day operations of the Food and Beverage department
Drive sales and control costs to deliver optimum business results for all areas of accountability
Maintain critical standards for product quality, service speed, cleanliness and sanitation
Recruit, staff, schedule and retain employees
Direct and participate in the writing of menus
Follow policies and procedures for the operation of the entire department to achieve profitable results
Ensure proper training on quality and service standards and provide tools and equipment to effectively carry out job functions
Establish and achieve quality and guest satisfaction goals
Maintain set food and liquor costs
Oversee all banquets including set up, preparation, cooking and serving
Maintain a floor presence during needed meal periods to ensure optimal guest service