General Manager of Food and Beverage

Denver, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $110,000.00 - $115,000.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Health savings account

Flexible spending account

basic life insurance

AD and D insurance

Company-paid short-term disability

Paid Time Off

401(k) with employer matching

Employee assistance program

Tuition Reimbursement

Employee Referral Bonus

hotel discounts

Restaurant Discounts

Job Description

The Oxford Hotel stands as a distinguished and historically significant landmark nestled in the heart of Denver, Colorado. Founded in 1891, this esteemed establishment beautifully combines the charm of timeless elegance with the comforts of modern luxury. Renowned for its unique architecture and rich heritage, The Oxford Hotel offers guests an extraordinary hospitality experience that has been carefully cultivated over more than a century. This iconic hotel embodies a deep commitment to excellence, attention to detail, and a genuine passion for creating memorable moments for every guest. It prides itself on fostering a supportive and inclusive team environment where individuality, adventure, and dedication to service are celebrated. The Oxford Hotel not only invites guests to indulge in refined accommodations and exceptional amenities, but it also empowers team members to grow, thrive, and leave their mark within a vibrant community and dynamic workplace.

The General Manager of Food and Beverage role at The Oxford Hotel is both challenging and rewarding, integral to maintaining the hotel's reputation for outstanding service and culinary excellence. This full-time position offers a competitive salary ranging from USD $110,000 to USD $115,000 per year and involves overseeing the comprehensive food and beverage operations, including banquets, multiple culinary outlets, and restaurant services. The incumbent is tasked with ensuring that all food offerings meet the highest standards of quality and presentation while optimizing operational costs and maximizing revenue. This leadership role demands a strategic approach to inventory management, menu development, cost control, and accurate financial forecasting and budgeting.

A significant aspect of the role is to develop and implement marketing and business plans aimed at penetrating new sales opportunities and enhancing the hotel's presence within existing markets. The General Manager must demonstrate exceptional leadership and communication skills, effectively building and motivating a team that embodies service excellence. Collaboration across departments—particularly with culinary, food and beverage, sales, engineering, revenue management, and marketing—is crucial to delivering seamless guest experiences and maintaining operational readiness. This position also requires rigorous adherence to all safety, sanitation, and regulatory standards to uphold the hotel's esteemed brand and reputation.

Beyond operational leadership, the General Manager of Food and Beverage is responsible for fostering a positive culture of accountability, engagement, and continuous improvement within the team. Responsibilities extend to conflict resolution, performance management, and the enforcement of company policies—ensuring a productive and respectful working environment. The role also involves active participation in daily operations meetings to maintain cross-functional communication and quality control. The General Manager should be prepared to handle physical demands typical of a hospitality leadership role, including significant time spent on the floor supervising various outlets and managing busy periods. The successful candidate will join a legendary institution that values its people as much as its guests, offering opportunities for personal growth, competitive benefits, and the chance to work where you truly belong.

Job Requirements

Four-year college degree or equivalent education/experience
Four to five years experience in food and beverage or hospitality management
Advanced knowledge of food and beverage management principles and practices
Ability to analyze complex operations and data
Strong communication and leadership skills
Ability to manage budgets and financial reports
Physical ability to supervise on-floor activities
Ability to work inside 90 percent of the time
Ability to perform tasks requiring bending, kneeling, and climbing stairs
No driving required
Willingness to comply with safety and sanitation regulations

Job Qualifications

A four-year college degree or equivalent education/experience
Four to five years of employment in a related position with this company or other organizations
Advanced knowledge of food and beverage and hospitality management principles and practices
Ability to study, analyze, and interpret complex activities
Highly developed communication skills to negotiate, convince, sell, and influence managerial personnel, hotel guests, and/or corporate clients
Excellent comprehension and hearing skills for telephone and face-to-face interactions
Excellent administrative and forecasting skills including budget review, purchase orders, and invoice approval
Strong speech communication skills for guest, corporate, vendor, and associate interactions
Literacy for written guest communication, administrative and human resource responsibilities
Excellent reading and writing abilities

Job Duties

Manage all human resources functions within the Rooms Division including front office, housekeeping, and guest services
Direct and oversee recruitment, hiring, training, development, empowerment, coaching, counseling, performance and salary reviews
Resolve conflicts in accordance with company policy
administer progressive discipline and termination when appropriate
Foster a culture of accountability, engagement, and service excellence
Develop, recommend, implement, and manage the division's annual budget, forecasts, business plans, and operational objectives to meet or exceed financial and guest satisfaction goals
Monitor labor costs, productivity metrics, and departmental expenses to ensure fiscal responsibility and profitability
Implement and manage all company and franchise programs to ensure compliance with brand standards and SOPs
Ensure adherence to safety, sanitation, and all federal, state, and local regulations
Maintain optimal levels of quality service, cleanliness, and hospitality throughout all rooms division areas
Partner with culinary and food and beverage leadership teams to ensure seamless guest experiences across rooms and outlets
Collaborate with engineering/property maintenance to ensure preventative maintenance programs, room inspections, asset protection, and timely resolution of facility-related concerns
Work in alignment with sales, revenue management, and marketing to maximize occupancy, drive ADR, and ensure operational readiness for group and transient demand
Participate in daily operations meetings to ensure cross-functional communication, service consistency, and quality control
Resolve guest concerns promptly and professionally to maintain high levels of satisfaction and loyalty
Monitor service scores, online reputation platforms, and internal quality audits
implement action plans to address opportunities
Conduct routine inspections of guestrooms, public spaces, and back-of-house areas to protect the asset and uphold brand standards