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General Manager of a Full-Service Hotel

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Employer-paid life insurance
401(k)
Employee Travel Discounts
performance-based bonus

Job Description

Embassy Suites by Hilton Jacksonville Baymeadows is a distinguished hotel known for its spacious all-suite accommodations and exceptional guest services. As part of the globally recognized Hilton brand, this establishment combines comfort, convenience, and high standards to deliver an outstanding hospitality experience to both business and leisure travelers. Located conveniently in Jacksonville, Florida, the hotel offers a welcoming environment with hallmark Embassy Suites amenities such as a signature breakfast and evening reception, making it a preferred destination in the Baymeadows area.

As a dynamic hospitality leader, the General Manager at Embassy Suites by Hilton Jacksonville Baymeadows plays a cr... Show More

Job Requirements

  • Bachelor's degree in hospitality management or related field preferred
  • Minimum of 5 years experience in hotel management roles
  • Prior experience within the Hilton brand is highly desirable
  • Demonstrated success in managing multi-departmental teams
  • Proficient in budgeting, forecasting, and financial management
  • Ability to work flexible hours including weekends and holidays
  • Strong interpersonal and problem-solving skills

Job Qualifications

  • Extensive leadership experience as a general manager or assistant general manager in a full-service hotel setting
  • Strong operational, financial, and business acumen
  • Excellent leadership and communication skills
  • Experience managing food & beverage operations
  • Proven ability to achieve results while maintaining guest and team satisfaction
  • Familiarity with the Jacksonville market is a plus

Job Duties

  • Oversee daily hotel operations with an emphasis on guest satisfaction and financial performance
  • Inspire and develop department leaders and team members to achieve excellence
  • Create a welcoming, inclusive, and service-oriented culture that embodies Hilton values
  • Manage budgeting, forecasting, and financial reporting to exceed performance goals
  • Ensure adherence to Hilton brand standards and all local/state/federal regulations
  • Collaborate with sales and revenue management to optimize occupancy and average daily rate (ADR)
  • Supervise food & beverage operations, including restaurants and catering services
  • Maintain strong relationships with hotel ownership, providing insights and updates
  • Lead guest engagement initiatives, enhancing the Embassy Suites signature breakfast and evening reception experiences

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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