General Manager - New Restaurant Opening

Dunkin' is a renowned global brand recognized for its delicious coffee and baked goods, operating extensive franchises across the United States and worldwide. Known for its commitment to quality and fast, friendly service, Dunkin' continually expands to serve communities with new locations and innovative concepts. One of its newest ventures is the upcoming Dunkin' restaurant in Trinity Square, Cuyahoga Falls. This new site is poised to become a vibrant local hub, focusing on community engagement and delivering the classic Dunkin' experience to both loyal customers and new patrons.

Working at Dunkin' means joining a supportive and dynamic team focused on developing talent and fostering a culture of positivity and growth. Employees are valued as the core ingredients that make the brand successful. Dunkin' offers structured leadership development programs, ongoing training opportunities, and a compassionate workplace environment where teamwork and individual initiative are equally celebrated. Whether it is your best day or your worst, the company stands behind its team, championing each person’s growth and success.

The Restaurant Manager role at this new Cuyahoga Falls Dunkin' restaurant is a pivotal position responsible for running day-to-day store operations while supporting a team dedicated to exceptional customer service and operational excellence. This is a full-time management position offering competitive benefits and the unique opportunity to shape the future of a brand-new Dunkin' location from the ground up. The Restaurant Manager will lead the team to achieve sales and profit goals and execute local store marketing initiatives, ensuring the community experiences Dunkin's best in terms of both product quality and customer service.

In addition to operational leadership, the Restaurant Manager will be instrumental in mentoring and developing the Restaurant Management Team and store employees through performance evaluations, engagement strategies, and comprehensive training initiatives. The role demands a hands-on approach and a strong ability to foster a positive work environment that motivates employees and drives guest satisfaction.

Dunkin's commitment to its team members is reflected in its attractive employee benefits package, which includes bonuses, free shift meals, best-in-class training programs, career advancement opportunities, paid time off, a 401(k) retirement plan, tuition benefits, and comprehensive medical, dental, and vision insurance. Beyond these tangible benefits, employees can also enjoy programs such as cash referral rewards, wellbeing support tools, discount programs, recognition programs, slip-resistant shoe programs, community involvement opportunities, and grant programs for personal and professional growth.

This role is tailored for individuals who have a passion for the restaurant or hospitality industry, coupled with leadership skills and a strong desire to create excellent guest experiences. Candidates should be prepared to start early shifts typically as early as 4 a.m. and maintain open availability to accommodate a flexible and changing schedule. The ideal candidate will bring at least one year of experience in restaurant, retail, or hospitality management, demonstrating exceptional team management, attention to detail, and guest service skills.

Dunkin' welcomes applicants from all backgrounds and encourages those who might not perfectly match the experience requirements but possess a strong work ethic and a passion for the business to apply. As an equal opportunity employer, Dunkin' values diversity and inclusivity in hiring and supports all employees in their career advancement and personal goals. This is not just a job; it is a chance to join a growing family and make a meaningful impact in the community through dedication, teamwork, and leadership.