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General Manager - New Restaurant Opening

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
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Benefits

bonus program
Free Shift Meals
best in class training and continuous learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
wellbeing support tool
Discount Program
Recognition Program
Slip resistant shoes program
community and charitable involvement
Igniting Dreams Grant Program

Job Description

Dunkin' is a renowned fast-casual restaurant brand specializing in coffee and baked goods, serving millions of customers daily across the United States and internationally. Known for its commitment to quality, convenience, and community, Dunkin' has established itself as a leader in the quick-service restaurant industry. The company is dedicated to fostering a positive and inclusive work environment where employees can thrive and grow professionally.

This job opening is for a Restaurant Manager position at a brand-new Dunkin' location in North Royalton. This is an exciting opportunity to be part of the grand opening team and play a crucial role in launching a new store that will soon become a beloved community hub. At Dunkin', the culture emphasizes teamwork, support, and professional development, making it an ideal place for individuals who are passionate about leadership and the restaurant business.

As a Restaurant Manager, you will have overall responsibility for the successful operation of the restaurant. This includes managing local store marketing efforts, achieving sales and profit goals, overseeing the performance and engagement of your team, and facilitating training initiatives that help team members grow their skills. The role is critical in maintaining the high standards of service, product quality, and customer satisfaction that Dunkin' customers expect. You will be at the forefront of creating a positive workplace atmosphere and driving operational excellence.

Team members are considered the essential ingredients of the company's success, and as a manager, your leadership will help ensure that each member thrives. Dunkin' supports its team members not only through competitive benefits but also through leadership development programs and compassionate company culture. This emphasis on development means that as a Restaurant Manager, you will have access to continuous learning and advancement opportunities.

The position also offers a competitive benefits package, including perks such as discounted donuts and coffee, a bonus program, free shift meals, and extensive health and retirement benefits. Additional benefits include paid time off, tuition assistance, referral bonuses, and wellbeing support tools that contribute to your overall personal and professional wellness. Dunkin' values its employees and invests in their success by providing resources that help them balance work and life effectively.

Candidates interested in this role should be ready to start bright and early, with shifts beginning at 4 am, and maintain availability to adapt to schedule changes. A background in restaurant, retail, or hospitality management is preferred, along with proven skills in team leadership, attention to detail, and customer service excellence. Dunkin' welcomes applicants from all backgrounds and encourages individuals passionate about delivering outstanding guest experiences to apply, whether or not they are coffee lovers.

By joining Dunkin' as a Restaurant Manager in North Royalton, you will play a key role in building a new restaurant's foundation for success while advancing your leadership career in a supportive and rewarding environment. This is more than just managing a restaurant; it’s about being part of a community and a brand that values its employees and customers equally. If you are ready to be all in and help America Run on Dunkin', this opportunity is for you.

Job Requirements

  • 18 years of age or older per applicable law
  • availability to work starting at 4 am
  • open availability to accommodate schedule changes
  • ability to manage a fast-paced restaurant environment
  • strong communication skills
  • commitment to customer satisfaction
  • willingness to support team development and training

Job Qualifications

  • at least one year of restaurant, retail, or hospitality management experience
  • exceptional team management skills
  • strong attention to detail
  • excellent guest service skills
  • ability to lead and motivate a team
  • knowledge of local marketing strategies
  • ability to adapt to flexible work schedules

Job Duties

  • manage overall restaurant operations
  • implement local store marketing initiatives
  • achieve sales and profit goals
  • lead and support Restaurant Management Team and team members
  • oversee performance, engagement, and training programs
  • maintain high standards of guest service and product quality
  • create a positive and productive work environment

Job Criteria

Experience

Mid Level (3-7 years)


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