Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Gym membership
Job Description
Virgin Hotels Las Vegas is a chic, vibrant hotel and hospitality brand known for its innovative and guest-centric approach. Part of the Virgin Group, this hotel combines luxury, comfort, and unique experiences to deliver exceptional service to every visitor. Located in the heart of Las Vegas, the property offers exquisite dining, entertainment, and accommodation options that cater to a wide range of guests seeking a dynamic and memorable stay. The brand prides itself on blending classic hospitality with a fresh, playful attitude that sets it apart in the competitive Las Vegas market. The culture encourages creativity, inclusiveness, and outstanding service, making it a sought-after destination for travelers and a prestigious workplace for hospitality professionals. Virgin Hotels Las Vegas is committed to offering not just a stay, but a thoroughly enjoyable and immersive experience through every aspect of its operations. The establishment supports a diverse workforce and encourages a collaborative, positive working environment.
The role of General Manager at Virgin Hotels Las Vegas is an exciting leadership opportunity to launch and manage a brand-new restaurant concept within the property. This position is full-time and demands a passionate individual capable of overseeing all aspects of restaurant operations to create an extraordinary guest dining experience. The GM will lead a team of dedicated professionals ensuring that the restaurant operates smoothly, maintaining optimal staff levels and inventory at all times. As the face of the restaurant, the General Manager plays a pivotal role in maintaining high service standards and operational efficiency in a fast-paced, ever-changing environment.
This role requires a strong focus on leadership and team building, as the GM will be responsible for interviewing, training, supervising, and motivating employees to consistently exceed guest expectations. With a direct influence on both the guest experience and the financial performance of the restaurant, the GM must balance operational responsibilities including scheduling, budgeting, cost control, and inventory management. They will also ensure compliance with all health, safety, and regulatory standards.
The ideal candidate thrives in a dynamic hospitality setting where they will foster collaboration with other departments such as food and beverage, sales, and marketing to promote the restaurant and enhance guest relationships. This role demands excellent communication and problem-solving skills, a customer service orientation, and the ability to inspire a team. Furthermore, the General Manager will be responsible for developing standard operating procedures, conducting team meetings, and overseeing the quality and appearance of the facility. This is a chance to shape the success of a new venue at Virgin Hotels Las Vegas, contributing to the brand's reputation for fun, innovation, and superior guest service. Candidates with at least 5 years of food and beverage management experience, along with relevant certifications such as SNHD Food Handlers and Nevada Alcohol Education Cards, are preferred. An associate or bachelor's degree is also advantageous. Virgin Hotels offers a dynamic and inclusive workplace where motivated individuals can grow, make a significant impact, and enjoy a rewarding hospitality career.
The role of General Manager at Virgin Hotels Las Vegas is an exciting leadership opportunity to launch and manage a brand-new restaurant concept within the property. This position is full-time and demands a passionate individual capable of overseeing all aspects of restaurant operations to create an extraordinary guest dining experience. The GM will lead a team of dedicated professionals ensuring that the restaurant operates smoothly, maintaining optimal staff levels and inventory at all times. As the face of the restaurant, the General Manager plays a pivotal role in maintaining high service standards and operational efficiency in a fast-paced, ever-changing environment.
This role requires a strong focus on leadership and team building, as the GM will be responsible for interviewing, training, supervising, and motivating employees to consistently exceed guest expectations. With a direct influence on both the guest experience and the financial performance of the restaurant, the GM must balance operational responsibilities including scheduling, budgeting, cost control, and inventory management. They will also ensure compliance with all health, safety, and regulatory standards.
The ideal candidate thrives in a dynamic hospitality setting where they will foster collaboration with other departments such as food and beverage, sales, and marketing to promote the restaurant and enhance guest relationships. This role demands excellent communication and problem-solving skills, a customer service orientation, and the ability to inspire a team. Furthermore, the General Manager will be responsible for developing standard operating procedures, conducting team meetings, and overseeing the quality and appearance of the facility. This is a chance to shape the success of a new venue at Virgin Hotels Las Vegas, contributing to the brand's reputation for fun, innovation, and superior guest service. Candidates with at least 5 years of food and beverage management experience, along with relevant certifications such as SNHD Food Handlers and Nevada Alcohol Education Cards, are preferred. An associate or bachelor's degree is also advantageous. Virgin Hotels offers a dynamic and inclusive workplace where motivated individuals can grow, make a significant impact, and enjoy a rewarding hospitality career.
Job Requirements
- At least 5 years prior food and beverage management experience
- Current, legal, and unrestricted ability to work in the United States
- Associate or bachelor’s degree preferred
- Active SNHD Food Handlers and Nevada Alcohol Education Cards
- Ability to thrive in a fast-paced, dynamic environment
- Strong leadership and interpersonal skills
- Ability to manage multiple priorities and projects
- Compliance with all safety and health department procedures, as well as all state and federal liquor laws
- Excellent verbal and written communication skills in English
Job Qualifications
- At least 5 years prior food and beverage management experience
- Associate or bachelor’s degree preferred
- Strong leadership and personnel management skills
- Excellent communication and presentation skills
- Ability to collaborate across departments
- Customer service orientation with a commitment to exceptional hospitality
- Knowledge of health and safety regulations and liquor laws
- Proven ability to manage budgets and control costs
- Ability to train, supervise, and motivate team members
- Proactive problem-solving skills
- Commitment to Virgin Hotels Core Values: fun, innovative, original, personable, and customer service-focused
Job Duties
- Collaborate with the Virgin team to develop, define and optimize standard operating and training procedures for the venues
- Interview, select, train, supervise, counsel, and discipline restaurant team members for the efficient operation of the outlet
- Organize and conduct pre-shift and departmental meetings, communicating pertinent information to the team members such as house count and menu changes
- Schedule and direct team members in their work assignments
- Interact positively with customers, promoting resort facilities and services while developing long-term relationships with internal and external guests
- Resolve problems to the satisfaction of all parties involved
- Maintain communication with all departments to ensure customer service needs are exceeded
- Achieve company objectives in sales, service, quality, appearance of facility, and sanitation and cleanliness through training of employees and creating a positive, productive working environment
- Maintain profitability of outlet to support overall operation. Control payroll and equipment costs minimizing loss and misuse
- Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies, and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead
- Evaluate cost effectiveness of all aspects of operation
- Develop and implement cost saving and profit enhancing measures and take full responsibility for managing and optimizing each venue's P&L
- Issue reports and logs
- Provide direct service to guests as needed
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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